# Kiteworks vs NinjaOne Assist

The clearest difference is rating: NinjaOne Assist at 5.0 against Kiteworks's 4.2. NinjaOne Assist also leads on update cadence (every 5 weeks vs every 3 months). Kiteworks's advantage is ratings volume (169 vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

NinjaOne Assist holds the better App Store score, 5.0 against 4.2. That said, the two scores are not equally well evidenced: Kiteworks has 169 ratings behind it against 4, so its average is the more settled of the two.

Kiteworks ships an update every 3 months, NinjaOne Assist every 5 weeks. The most recent releases landed on October 7, 2026 and October 3, 2026 respectively.

## The numbers

| Metric | Kiteworks | NinjaOne Assist |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.2 (169 ratings)](https://appshunter.io/ios/app/kiteworks/id796249970/reviews) | **[5.0 (4 ratings)](https://appshunter.io/ios/app/ninjaone-assist/id6451313359/reviews)** |
| Number of ratings | **169** | 4 |
| Positive reviews | 72.9% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 5 weeks** |
| Monetization | Free | Free |
| Size | 172 MB | 34 MB |
| Requires iOS | 16.0 | 16.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Kiteworks USA, LLC](https://appshunter.io/developer/437918850) | [NinjaRMM, LLC](https://appshunter.io/developer/1416138606) |

## What reviewers say

### Kiteworks

[App page](https://appshunter.io/ios/app/kiteworks/id796249970)

Access and share sensitive data securely through a private network provided by your employer or partner. Share files, send encrypted emails, and capture compliant photos that upload directly to your organization's cloud, preventing data leaks to other apps or your device.

**Highlights:** Secure data access and sharing, Encrypted file sharing and email, Compliant photo capture and upload, Data isolation from other apps, Tracking of recipient access, Phishing and spam-protected email, Secure access to internal repositories without VPN

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use interface
- 🚀 Efficient file access
- 🔒 Secure file handling
- 💡 Move tray functionality
- ✅ Consistent UI across devices

**What reviewers complain about**

- 🐛 App not working
- 📱 Poor mobile usability
- 🚫 Cannot download files
- ❌ Access denied issues
- 💻 Not launching on devices

**Reported bugs**

- App not working on iPad and Mac
- Won't launch on iPadOS 13.1
- Preventing access to documents
- Devices and accounts compromised
- Software downloaded automatically

**Requested features**

- Reporting functionality
- Direct upload to MS Office
- Scan to PDF functionality
- Download multiple files at once


### NinjaOne Assist

[App page](https://appshunter.io/ios/app/ninjaone-assist/id6451313359)

This app simplifies IT support for end users by allowing easy ticket creation, device management, and remote access. It facilitates direct connection with technicians and mobile screensharing for efficient problem resolution.

**Highlights:** Easy ticket creation and note addition, Device dashboard with status checks, Secure remote device access, Direct technician connection requests, Mobile screensharing for collaboration, User-friendly interface

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Kiteworks free?

Kiteworks is free to download, with no in-app purchases.

### Is NinjaOne Assist free?

NinjaOne Assist is free to download, with no in-app purchases.

### Which has better reviews, Kiteworks or NinjaOne Assist?

NinjaOne Assist is rated higher. Kiteworks averages 4.2 out of 5 from 169 ratings, while NinjaOne Assist averages 5.0 from 4 ratings.

### Do Kiteworks or NinjaOne Assist have ads?

Neither Kiteworks nor NinjaOne Assist shows ads.

### Which is updated more often, Kiteworks or NinjaOne Assist?

Kiteworks ships an update every 3 months, and NinjaOne Assist every 5 weeks. Most recently, Kiteworks was updated on October 7, 2026 and NinjaOne Assist on October 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*