# Lucity vs Esri Support

The clearest difference is update cadence: Esri Support at every 2 weeks against Lucity's every 2 months. Lucity's advantage is iOS requirement (9.3 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Lucity ships an update every 2 months, Esri Support every 2 weeks. The most recent releases landed on September 14, 2026 and September 26, 2026 respectively.

## The numbers

| Metric | Lucity | Esri Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[4.5 (33 ratings)](https://appshunter.io/ios/app/esri-support/id1446065834/reviews)** |
| Number of ratings | — | **33** |
| Positive reviews | — | 25.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 2 weeks** |
| Monetization | — | Free |
| Size | 41 MB | 89 MB |
| Requires iOS | **9.3** | 15.6 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [CentralSquare Technologies, LLC](https://appshunter.io/developer/1472273638) | [ESRI](https://appshunter.io/developer/379687933) |

## What reviewers say

### Lucity

[App page](https://appshunter.io/ios/app/lucity/id799602889)

**Features:** macOS Compatibility

**In-app purchases:** none


### Esri Support

[App page](https://appshunter.io/ios/app/esri-support/id1446065834)

Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.

**Highlights:** AI chatbot for technical issues, Instant notifications for updates, Video tutorials for Esri technologies, Contact support via phone, chat, or form, Manage support cases and bugs, ArcGIS Online service status dashboard

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Lucity free?

Lucity is free to download, with no in-app purchases.

### Is Esri Support free?

Esri Support is free to download, with no in-app purchases.

### Do Lucity or Esri Support have ads?

Neither Lucity nor Esri Support shows ads.

### Which is updated more often, Lucity or Esri Support?

Lucity ships an update every 2 months, and Esri Support every 2 weeks. Most recently, Lucity was updated on September 14, 2026 and Esri Support on September 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*