# IDS Mobile vs TheCRM

The clearest difference is update cadence: IDS Mobile at every 6 weeks against TheCRM's every 12 months. IDS Mobile also leads on iOS requirement (9.0 vs 17.2). TheCRM's advantage is ratings volume (52 vs 13). On price, rating, review sentiment and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 2.5 for IDS Mobile against 2.4 for TheCRM. Both are backed by a comparable volume of ratings — 13 and 52 respectively. Written reviews are what separate them: 17% of IDS Mobile's written reviews are positive against 19% of TheCRM's.

IDS Mobile ships an update every 6 weeks, TheCRM every 12 months. The most recent releases landed on October 4, 2026 and October 6, 2026 respectively.

## The numbers

| Metric | IDS Mobile | TheCRM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.5 (13 ratings)](https://appshunter.io/ios/app/ids-mobile/id803336026/reviews)** | [2.4 (52 ratings)](https://appshunter.io/ios/app/thecrm/id1076713161/reviews) |
| Number of ratings | 13 | **52** |
| Positive reviews | 16.7% of reviews | **18.8% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 12 months |
| Monetization | Free | Free |
| Size | 98 MB | 44 MB |
| Requires iOS | **9.0** | 17.2 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 17+ | 4+ |
| Developer | [Integrated Dealer Systems Inc.](https://appshunter.io/developer/799697202) | [CRMSuite Corporation](https://appshunter.io/developer/1076713160) |

## What reviewers say

### IDS Mobile

[App page](https://appshunter.io/ios/app/ids-mobile/id803336026)

This app allows dealership staff to manage daily tasks like unit check-ins, inventory counts, and customer communication from anywhere. It streamlines service operations, improves parts ordering, and speeds up the customer experience with mobile documentation and signatures.

**Highlights:** Mobile unit check-in with 360 walk-arounds, Voice-to-text for job entry, Customer signature capture, Photo documentation for parts and issues, Mobile inventory counts, View unit details and pricing on the go

**In-app purchases:** none


### TheCRM

[App page](https://appshunter.io/ios/app/thecrm/id1076713161)

Manage customer relationships, inventory, and communications for automotive and RV businesses on the go. This mobile app offers core functionalities of its desktop counterpart, allowing users to send texts, manage emails, and view daily tasks from their handheld devices.

**Highlights:** Customer relationship management, Inventory management, Email and text communication, MyDay task management, Lead pool management, Mobile access to core desktop features

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is IDS Mobile free?

IDS Mobile is free to download, with no in-app purchases.

### Is TheCRM free?

TheCRM is free to download, with no in-app purchases.

### Which has better reviews, IDS Mobile or TheCRM?

IDS Mobile is rated higher. IDS Mobile averages 2.5 out of 5 from 13 ratings, while TheCRM averages 2.4 from 52 ratings.

### Do IDS Mobile or TheCRM have ads?

Neither IDS Mobile nor TheCRM shows ads.

### Which is updated more often, IDS Mobile or TheCRM?

IDS Mobile ships an update every 6 weeks, and TheCRM every 12 months. Most recently, IDS Mobile was updated on October 4, 2026 and TheCRM on October 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*