# Harvard Pilgrim vs MyBILH

The clearest difference is review sentiment: MyBILH at 50% against Harvard Pilgrim's 4%. MyBILH also leads on rating (4.3 vs 1.5) and ratings volume (1K vs 160). Harvard Pilgrim's advantage is update cadence (fortnightly vs every 3 months) and iOS requirement (15.1 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MyBILH holds the better App Store score, 4.3 against 1.5. That said, the two scores are not equally well evidenced: MyBILH has 1K ratings behind it against 160, so its average is the more settled of the two. Written reviews point the same way: 4% of Harvard Pilgrim's written reviews are positive against 50% of MyBILH's.

Harvard Pilgrim ships an update fortnightly, MyBILH every 3 months. The most recent releases landed on September 20, 2026 and September 25, 2026 respectively.

## The numbers

| Metric | Harvard Pilgrim | MyBILH |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.5 (160 ratings)](https://appshunter.io/ios/app/harvard-pilgrim/id804851318/reviews) | **[4.3 (1K ratings)](https://appshunter.io/ios/app/mybilh/id6473653155/reviews)** |
| Number of ratings | 160 | **1K** |
| Positive reviews | 4.3% of reviews | **49.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 3 months |
| Monetization | Free | Free |
| Size | 45 MB | 183 MB |
| Requires iOS | **15.1** | 18.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Age rating | 4+ | 17+ |
| Developer | [HealthTrio LLC](https://appshunter.io/developer/681408577) | [BIDMC](https://appshunter.io/developer/718268078) |

## What reviewers say

### Harvard Pilgrim

[App page](https://appshunter.io/ios/app/harvard-pilgrim/id804851318)

Manage your health plan details, view benefits, and access your digital ID card. Track claims, find providers, and access your health records. Communicate with your health plan through a secure message center.

**Highlights:** Benefits & Eligibility, Digital ID Card, Claims History, Find a Provider, Health Record Access, Secure Messaging

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ✅ App works smoothly when functioning properly
- 🆔 Digital insurance card accessible
- 🔍 Provider search capability
- 📱 Mobile convenience for viewing basic information

**What reviewers complain about**

- 🐛 Persistent login failures and authentication loops
- 🐛 Face ID authentication broken - accepts login then returns to login screen
- 🐛 Password validation issues with mismatched criteria
- 🐛 App crashes and freezes frequently
- 🐛 Loading loops when clicking functions

**Reported bugs**

- Login authentication loop - Face ID accepts but returns to login screen
- Password creation validation failures with contradictory requirements
- Constant password change prompts despite recent password updates
- App stuck at loading/authenticating screens
- Device offline error messages on active connections

**Requested features**

- Bill payment functionality within app
- Working deductible tracker with remaining balance display
- Ability to file claims directly from app
- Download statement of benefits
- Detailed coverage and cost information


### MyBILH

[App page](https://appshunter.io/ios/app/mybilh/id6473653155)

Manage your health and medical care with a comprehensive suite of digital tools. Access your patient portal to message your doctor, review test results, manage appointments, and refill prescriptions. Find hospital information, locate urgent care, pay bills, and search for doctors.

**Highlights:** Patient portal for health records, Message doctor and care team, Review test results, Manage appointments, Request prescription refills, Find urgent care locations, Pay medical bills

**Features:** Apple Wallet, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 👍 Easy and intuitive to use
- 🚀 Efficient and effective
- 💡 Continuity of care across providers
- 👍 Useful tool for timely information
- 👍 Great UX and user-friendly interface

**What reviewers complain about**

- 🐛 Numerous technical issues and bugs
- 🤔 Difficulty accessing old medical records
- 🤔 Lack of human oversight leading to patient care issues
- 🤔 Minimizes healthcare provider interaction

**Reported bugs**

- Inability to reach out to doctors directly
- Messages not being received or delayed
- Appointments being deleted from the system
- Difficulty signing up and navigating the app

**Requested features**

- Ability to change login credentials
- Better integration with previous medical record systems
- More detailed visit/appointment descriptions


## Frequently asked questions

### Is Harvard Pilgrim free?

Harvard Pilgrim is free to download, with no in-app purchases.

### Is MyBILH free?

MyBILH is free to download, with no in-app purchases.

### Which has better reviews, Harvard Pilgrim or MyBILH?

MyBILH is rated higher. Harvard Pilgrim averages 1.5 out of 5 from 160 ratings, while MyBILH averages 4.3 from 1K ratings.

### Do Harvard Pilgrim or MyBILH have ads?

Neither Harvard Pilgrim nor MyBILH shows ads.

### Which is updated more often, Harvard Pilgrim or MyBILH?

Harvard Pilgrim ships an update fortnightly, and MyBILH every 3 months. Most recently, Harvard Pilgrim was updated on September 20, 2026 and MyBILH on September 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*