# Harvard Pilgrim vs knownwell

The clearest difference is rating: knownwell at 4.1 against Harvard Pilgrim's 1.5. knownwell also leads on review sentiment (20% vs 4%). Harvard Pilgrim's advantage is monetization model (free vs free with in-app purchases) and ratings volume (163 vs 32). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

knownwell holds the better App Store score, 4.1 against 1.5. That said, the two scores are not equally well evidenced: Harvard Pilgrim has 163 ratings behind it against 32, so its average is the more settled of the two. Written reviews point the same way: 4% of Harvard Pilgrim's written reviews are positive against 20% of knownwell's.

Harvard Pilgrim ships an update fortnightly, knownwell every 2 weeks. The most recent releases landed on November 1, 2026 and October 27, 2026 respectively.

## The numbers

| Metric | Harvard Pilgrim | knownwell |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.5 (163 ratings)](https://appshunter.io/ios/app/harvard-pilgrim/id804851318/reviews) | **[4.1 (32 ratings)](https://appshunter.io/ios/app/knownwell/id6477824383/reviews)** |
| Number of ratings | **163** | 32 |
| Positive reviews | 4.2% of reviews | **20.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | **Every 2 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 45 MB | 61 MB |
| Requires iOS | 15.1 | **15.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [HealthTrio LLC](https://appshunter.io/developer/681408577) | [Knownwell](https://appshunter.io/developer/1730712268) |

## What reviewers say

### Harvard Pilgrim

[App page](https://appshunter.io/ios/app/harvard-pilgrim/id804851318)

Manage your health plan details, view benefits, and access your digital ID card. Track claims, find providers, and access your health records. Communicate with your health plan through a secure message center.

**Highlights:** Benefits & Eligibility, Digital ID Card, Claims History, Find a Provider, Health Record Access, Secure Messaging

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ✅ App works smoothly when functioning properly
- 🆔 Digital insurance card accessible
- 🔍 Provider search capability
- 📱 Mobile convenience for viewing basic information

**What reviewers complain about**

- 🐛 Persistent login failures and authentication loops
- 🐛 Face ID authentication broken - accepts login then returns to login screen
- 🐛 Password validation issues with mismatched criteria
- 🐛 App crashes and freezes frequently
- 🐛 Loading loops when clicking functions

**Reported bugs**

- Login authentication loop - Face ID accepts but returns to login screen
- Password creation validation failures with contradictory requirements
- Constant password change prompts despite recent password updates
- App stuck at loading/authenticating screens
- Device offline error messages on active connections

**Requested features**

- Bill payment functionality within app
- Working deductible tracker with remaining balance display
- Ability to file claims directly from app
- Download statement of benefits
- Detailed coverage and cost information


### knownwell

[App page](https://appshunter.io/ios/app/knownwell/id6477824383)

Manage your healthcare seamlessly with this app designed for patients. Access your health records, schedule and join virtual visits, message your care team, and request prescription refills all in one secure place.

**Highlights:** Visit management, Virtual visit joining, Secure messaging, Health record access, Prescription refill requests

**In-app purchases:** none


## Frequently asked questions

### Is Harvard Pilgrim free?

Harvard Pilgrim is free to download, with no in-app purchases.

### Is knownwell free?

knownwell is free to download, with no in-app purchases.

### Which has better reviews, Harvard Pilgrim or knownwell?

knownwell is rated higher. Harvard Pilgrim averages 1.5 out of 5 from 163 ratings, while knownwell averages 4.1 from 32 ratings.

### Do Harvard Pilgrim or knownwell have ads?

Neither Harvard Pilgrim nor knownwell shows ads.

### Which is updated more often, Harvard Pilgrim or knownwell?

Harvard Pilgrim ships an update fortnightly, and knownwell every 2 weeks. Most recently, Harvard Pilgrim was updated on November 1, 2026 and knownwell on October 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*