# MobileSupport vs ConnecTalkアプリ

The clearest difference is review sentiment: MobileSupport at 50% against ConnecTalkアプリ's 0%. ConnecTalkアプリ's advantage is iOS requirement (13.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MobileSupport ships an update every 3 months, ConnecTalkアプリ every 6 months. The most recent releases landed on November 5, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | MobileSupport | ConnecTalkアプリ |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.7 (3 ratings)](https://appshunter.io/ios/app/mobilesupport-remotecall/id808046347/reviews)** | — |
| Number of ratings | **3** | — |
| Positive reviews | **50.0% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 6 months |
| Monetization | Free | Free |
| Size | 34 MB | 13 MB |
| Requires iOS | 17.0 | **13.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Rsupport](https://appshunter.io/developer/357442230) | [SoftBank Corp.](https://appshunter.io/developer/311155658) |

## What reviewers say

### MobileSupport

[App page](https://appshunter.io/ios/app/mobilesupport-remotecall/id808046347)

This application enables support agents to remotely view and interact with a customer's mobile device screen. It facilitates real-time issue identification and resolution through screen sharing, on-screen drawing, and text chat. Customers can easily connect by entering a provided code.

**Highlights:** Remote screen sharing, On-screen drawing tools, In-app text chat, Simple 6-digit code connection, Real-time issue resolution

**Features:** Vision Pro support

**In-app purchases:** none


### ConnecTalkアプリ

[App page](https://appshunter.io/ios/app/connectalk/id1444266566)

This application provides SoftBank corporate customers with easy access to the main features of the ConnecTalk service. It is intended for business use and requires guidance from a company administrator. Ensure proper network connectivity before use.

**Highlights:** Access ConnecTalk core functions, Designed for SoftBank corporate clients, Requires administrator guidance, Network connectivity checks

**In-app purchases:** none


## Frequently asked questions

### Is MobileSupport free?

MobileSupport is free to download, with no in-app purchases.

### Is ConnecTalkアプリ free?

ConnecTalkアプリ is free to download, with no in-app purchases.

### Do MobileSupport or ConnecTalkアプリ have ads?

Neither MobileSupport nor ConnecTalkアプリ shows ads.

### Which is updated more often, MobileSupport or ConnecTalkアプリ?

MobileSupport ships an update every 3 months, and ConnecTalkアプリ every 6 months. Most recently, MobileSupport was updated on November 5, 2026 and ConnecTalkアプリ on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*