# MobileSupport vs TRICS MAIL

The clearest difference is update cadence: MobileSupport at every 3 months against TRICS MAIL's every 34 months. TRICS MAIL's advantage is iOS requirement (13.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MobileSupport ships an update every 3 months, TRICS MAIL every 34 months. The most recent releases landed on November 5, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | MobileSupport | TRICS MAIL |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.7 (3 ratings)](https://appshunter.io/ios/app/mobilesupport-remotecall/id808046347/reviews)** | — |
| Number of ratings | **3** | — |
| Positive reviews | 50.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 34 months |
| Monetization | Free | — |
| Size | 34 MB | 1 MB |
| Requires iOS | 17.0 | **13.0** |
| Devices | **iPhone, iPad** | iPad |
| Age rating | 4+ | 4+ |
| Developer | [Rsupport](https://appshunter.io/developer/357442230) | [TADAYOSHI SATO](https://appshunter.io/developer/958854307) |

## What reviewers say

### MobileSupport

[App page](https://appshunter.io/ios/app/mobilesupport-remotecall/id808046347)

This application enables support agents to remotely view and interact with a customer's mobile device screen. It facilitates real-time issue identification and resolution through screen sharing, on-screen drawing, and text chat. Customers can easily connect by entering a provided code.

**Highlights:** Remote screen sharing, On-screen drawing tools, In-app text chat, Simple 6-digit code connection, Real-time issue resolution

**Features:** Vision Pro support

**In-app purchases:** none


### TRICS MAIL

[App page](https://appshunter.io/ios/app/trics-mail/id1631767178)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is MobileSupport free?

MobileSupport is free to download, with no in-app purchases.

### Is TRICS MAIL free?

TRICS MAIL is free to download, with no in-app purchases.

### Do MobileSupport or TRICS MAIL have ads?

Neither MobileSupport nor TRICS MAIL shows ads.

### Which is updated more often, MobileSupport or TRICS MAIL?

MobileSupport ships an update every 3 months, and TRICS MAIL every 34 months. Most recently, MobileSupport was updated on November 5, 2026 and TRICS MAIL on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*