# VisualSupport vs TPI Smart Probe

The clearest difference is update cadence: TPI Smart Probe at monthly against VisualSupport's every 3 months. TPI Smart Probe also leads on iOS requirement (8.0 vs 16.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

VisualSupport ships an update every 3 months, TPI Smart Probe monthly. The most recent releases landed on October 15, 2026 and October 12, 2026 respectively.

## The numbers

| Metric | VisualSupport | TPI Smart Probe |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (12 ratings)](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409/reviews)** | — |
| Number of ratings | **12** | — |
| Positive reviews | 100.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Monthly** |
| Monetization | Free | — |
| Size | 24 MB | 123 MB |
| Requires iOS | 16.0 | **8.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Rsupport](https://appshunter.io/developer/357442230) | [Yong Dae Lee](https://appshunter.io/developer/1336256947) |

## What reviewers say

### VisualSupport

[App page](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409)

This app allows customers to stream live HD video of their issues to support representatives. It helps eliminate the need for lengthy explanations and improves problem resolution. Support can be accessed from any location with an internet connection.

**Highlights:** Real-time HD video streaming, Screen capture for analysis, On-screen drawing for clear communication, Easy 6-digit connection code, Remote support from any location

**Features:** Vision Pro support

**In-app purchases:** none


### TPI Smart Probe

[App page](https://appshunter.io/ios/app/tpi-smart-probe/id1414141603)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is VisualSupport free?

VisualSupport is free to download, with no in-app purchases.

### Is TPI Smart Probe free?

TPI Smart Probe is free to download, with no in-app purchases.

### Do VisualSupport or TPI Smart Probe have ads?

Neither VisualSupport nor TPI Smart Probe shows ads.

### Which is updated more often, VisualSupport or TPI Smart Probe?

VisualSupport ships an update every 3 months, and TPI Smart Probe monthly. Most recently, VisualSupport was updated on October 15, 2026 and TPI Smart Probe on October 12, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*