# VisualSupport vs Puls Technician App

The clearest difference is review sentiment: VisualSupport at 100% against Puls Technician App's 64%. Puls Technician App's advantage is rating (4.5 vs 4.0) and ratings volume (772 vs 12). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Puls Technician App holds the better App Store score, 4.5 against 4.0. That said, the two scores are not equally well evidenced: Puls Technician App has 772 ratings behind it against 12, so its average is the more settled of the two. Written reviews complicate that: 100% of VisualSupport's written reviews are positive against 64% of Puls Technician App's, so the app with the better star average is not the one people write more warmly about.

VisualSupport ships an update every 3 months, Puls Technician App every 3 weeks. The most recent releases landed on August 31, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | VisualSupport | Puls Technician App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.0 (12 ratings)](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409/reviews) | **[4.5 (772 ratings)](https://appshunter.io/ios/app/puls-technician-app/id1441434662/reviews)** |
| Number of ratings | 12 | **772** |
| Positive reviews | **100.0% of reviews** | 63.5% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 24 MB | 78 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Rsupport](https://appshunter.io/developer/357442230) | [Puls on demand services](https://appshunter.io/developer/1374134710) |

## What reviewers say

### VisualSupport

[App page](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409)

This app allows customers to stream live HD video of their issues to support representatives. It helps eliminate the need for lengthy explanations and improves problem resolution. Support can be accessed from any location with an internet connection.

**Highlights:** Real-time HD video streaming, Screen capture for analysis, On-screen drawing for clear communication, Easy 6-digit connection code, Remote support from any location

**Features:** Vision Pro support

**In-app purchases:** none


### Puls Technician App

[App page](https://appshunter.io/ios/app/puls-technician-app/id1441434662)

This app connects users with a network of skilled technicians for home appliance and device repairs and installations. It offers convenient booking for a wide range of services, from appliance fixes to smart home setups.

**Highlights:** Appliance repair and installation, Garage door services, TV and entertainment system setup, Phone repair, Smart home device installation, Nationwide technician network

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use app
- 👍 Convenient for technicians
- 👍 Good customer service
- 👍 Excellent technicians
- 🚀 Smooth transition

**What reviewers complain about**

- 🐛 Buggy app with frequent crashes
- 🐛 Lagging and freezing issues
- 🐛 Unreliable job notifications
- 🐛 Inability to make changes to work orders
- 💰 High commissions taken from technicians

**Reported bugs**

- Login screen issues
- Incompatibility with older devices
- Unreliable job notifications
- Inability to resend payment links

**Requested features**

- Ability to reschedule or modify work orders
- More flexibility for technicians
- Integration with other platforms
- Improved job notification system
- Fairer cancellation policies


## Frequently asked questions

### Is VisualSupport free?

VisualSupport is free to download, with no in-app purchases.

### Is Puls Technician App free?

Puls Technician App is free to download, with no in-app purchases.

### Which has better reviews, VisualSupport or Puls Technician App?

Puls Technician App is rated higher. VisualSupport averages 4.0 out of 5 from 12 ratings, while Puls Technician App averages 4.5 from 772 ratings.

### Do VisualSupport or Puls Technician App have ads?

Neither VisualSupport nor Puls Technician App shows ads.

### Which is updated more often, VisualSupport or Puls Technician App?

VisualSupport ships an update every 3 months, and Puls Technician App every 3 weeks. Most recently, VisualSupport was updated on August 31, 2026 and Puls Technician App on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*