# VisualSupport vs MyAtlas App

The clearest difference is review sentiment: VisualSupport at 100% against MyAtlas App's 30%. VisualSupport also leads on rating (4.0 vs 1.0) and update cadence (every 3 months vs every 14 months). MyAtlas App's advantage is iOS requirement (11.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

VisualSupport holds the better App Store score, 4.0 against 1.0. Both are backed by a comparable volume of ratings — 12 and 4 respectively. Written reviews point the same way: 100% of VisualSupport's written reviews are positive against 30% of MyAtlas App's.

VisualSupport ships an update every 3 months, MyAtlas App every 14 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | VisualSupport | MyAtlas App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (12 ratings)](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409/reviews)** | [1.0 (4 ratings)](https://appshunter.io/ios/app/myatlas-app/id1490427398/reviews) |
| Number of ratings | **12** | 4 |
| Positive reviews | **100.0% of reviews** | 30.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 14 months |
| Monetization | Free | Free |
| Size | 25 MB | 41 MB |
| Requires iOS | 17.0 | **11.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Rsupport](https://appshunter.io/developer/357442230) | [Atlas Filtri S.r.l.](https://appshunter.io/developer/1490427397) |

## What reviewers say

### VisualSupport

[App page](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409)

This app allows customers to stream live HD video of their issues to support representatives. It helps eliminate the need for lengthy explanations and improves problem resolution. Support can be accessed from any location with an internet connection.

**Highlights:** Real-time HD video streaming, Screen capture for analysis, On-screen drawing for clear communication, Easy 6-digit connection code, Remote support from any location

**Features:** Vision Pro support

**In-app purchases:** none


### MyAtlas App

[App page](https://appshunter.io/ios/app/myatlas-app/id1490427398)

Easily track the condition of your water filtration products. Scan barcodes to register items and receive timely maintenance notifications, ensuring optimal performance and avoiding unnecessary replacements.

**Highlights:** Barcode scanning for product registration, Maintenance condition notifications, Product information and technical details, Filter housing and cartridge tracking, Original product verification

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is VisualSupport free?

VisualSupport is free to download, with no in-app purchases.

### Is MyAtlas App free?

MyAtlas App is free to download, with no in-app purchases.

### Which has better reviews, VisualSupport or MyAtlas App?

VisualSupport is rated higher. VisualSupport averages 4.0 out of 5 from 12 ratings, while MyAtlas App averages 1.0 from 4 ratings.

### Do VisualSupport or MyAtlas App have ads?

Neither VisualSupport nor MyAtlas App shows ads.

### Which is updated more often, VisualSupport or MyAtlas App?

VisualSupport ships an update every 3 months, and MyAtlas App every 14 months. Most recently, VisualSupport was updated on November 1, 2026 and MyAtlas App on November 3, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*