# VisualSupport vs art.StrongID

The clearest difference is update cadence: VisualSupport at every 3 months against art.StrongID's every 7 months. art.StrongID's advantage is iOS requirement (11.0 vs 16.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

VisualSupport ships an update every 3 months, art.StrongID every 7 months. The most recent releases landed on October 15, 2026 and October 12, 2026 respectively.

## The numbers

| Metric | VisualSupport | art.StrongID |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (12 ratings)](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409/reviews)** | — |
| Number of ratings | **12** | — |
| Positive reviews | 100.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 7 months |
| Monetization | Free | — |
| Size | 24 MB | 13 MB |
| Requires iOS | 16.0 | **11.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Rsupport](https://appshunter.io/developer/357442230) | [Feelanet Co., Ltd.](https://appshunter.io/developer/1195483590) |

## What reviewers say

### VisualSupport

[App page](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409)

This app allows customers to stream live HD video of their issues to support representatives. It helps eliminate the need for lengthy explanations and improves problem resolution. Support can be accessed from any location with an internet connection.

**Highlights:** Real-time HD video streaming, Screen capture for analysis, On-screen drawing for clear communication, Easy 6-digit connection code, Remote support from any location

**Features:** Vision Pro support

**In-app purchases:** none


### art.StrongID

[App page](https://appshunter.io/ios/app/artstrongid/id1498460216)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is VisualSupport free?

VisualSupport is free to download, with no in-app purchases.

### Is art.StrongID free?

art.StrongID is free to download, with no in-app purchases.

### Do VisualSupport or art.StrongID have ads?

Neither VisualSupport nor art.StrongID shows ads.

### Which is updated more often, VisualSupport or art.StrongID?

VisualSupport ships an update every 3 months, and art.StrongID every 7 months. Most recently, VisualSupport was updated on October 15, 2026 and art.StrongID on October 12, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*