# VisualSupport vs Grundfos GO

VisualSupport and Grundfos GO both sit at 4.0 stars, but that hides the real split: 100% of VisualSupport's written reviews are positive against 24% of Grundfos GO's. Grundfos GO's advantage is update cadence (every 3 weeks vs every 3 months) and ratings volume (79 vs 12). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.0 for VisualSupport against 4.1 for Grundfos GO. That said, the two scores are not equally well evidenced: Grundfos GO has 79 ratings behind it against 12, so its average is the more settled of the two. Written reviews are what separate them: 100% of VisualSupport's written reviews are positive against 24% of Grundfos GO's.

VisualSupport ships an update every 3 months, Grundfos GO every 3 weeks. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | VisualSupport | Grundfos GO |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.0 (12 ratings)](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409/reviews) | **[4.1 (79 ratings)](https://appshunter.io/ios/app/grundfos-go-new-pump-tool/id1514389067/reviews)** |
| Number of ratings | 12 | **79** |
| Positive reviews | **100.0% of reviews** | 23.5% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 25 MB | 387 MB |
| Requires iOS | 17.0 | 17.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Rsupport](https://appshunter.io/developer/357442230) | [Grundfos Holding A/S](https://appshunter.io/developer/940210934) |

## What reviewers say

### VisualSupport

[App page](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409)

This app allows customers to stream live HD video of their issues to support representatives. It helps eliminate the need for lengthy explanations and improves problem resolution. Support can be accessed from any location with an internet connection.

**Highlights:** Real-time HD video streaming, Screen capture for analysis, On-screen drawing for clear communication, Easy 6-digit connection code, Remote support from any location

**Features:** Vision Pro support

**In-app purchases:** none


### Grundfos GO

[App page](https://appshunter.io/ios/app/grundfos-go-new-pump-tool/id1514389067)

This professional toolbox provides one-click access to essential tools for managing Grundfos pumps and controls. It simplifies setup, troubleshooting, and maintenance with guided wizards, instant documentation, and access to product information and training.

**Highlights:** Pump operation and guided setup, Troubleshooting and alarms, Replacement tool for circulators, Documentation and reports, Training videos, Product information, Bulk configuration

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is VisualSupport free?

VisualSupport is free to download, with no in-app purchases.

### Is Grundfos GO free?

Grundfos GO is free to download, with no in-app purchases.

### Which has better reviews, VisualSupport or Grundfos GO?

Grundfos GO is rated higher. VisualSupport averages 4.0 out of 5 from 12 ratings, while Grundfos GO averages 4.1 from 79 ratings.

### Do VisualSupport or Grundfos GO have ads?

Neither VisualSupport nor Grundfos GO shows ads.

### Which is updated more often, VisualSupport or Grundfos GO?

VisualSupport ships an update every 3 months, and Grundfos GO every 3 weeks. Most recently, VisualSupport was updated on November 1, 2026 and Grundfos GO on November 3, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*