# VisualSupport vs Grundfos GO

VisualSupport and Grundfos GO both sit at 4.0 stars, but that hides the real split: 100% of VisualSupport's written reviews are positive against 24% of Grundfos GO's. Grundfos GO's advantage is update cadence (monthly vs every 3 months) and ratings volume (81 vs 12). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.0 for VisualSupport against 4.0 for Grundfos GO. That said, the two scores are not equally well evidenced: Grundfos GO has 81 ratings behind it against 12, so its average is the more settled of the two. Written reviews are what separate them: 100% of VisualSupport's written reviews are positive against 24% of Grundfos GO's.

VisualSupport ships an update every 3 months, Grundfos GO monthly. The most recent releases landed on November 6, 2026 and November 11, 2026 respectively.

## The numbers

| Metric | VisualSupport | Grundfos GO |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.0 (12 ratings)](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409/reviews) | [4.0 (81 ratings)](https://appshunter.io/ios/app/grundfos-go-your-pump-toolkit/id1514389067/reviews) |
| Number of ratings | 12 | **81** |
| Positive reviews | **100.0% of reviews** | 23.5% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Monthly** |
| Monetization | Free | Free |
| Size | 25 MB | 387 MB |
| Requires iOS | 17.0 | 17.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Rsupport](https://appshunter.io/developer/357442230) | [Grundfos Holding A/S](https://appshunter.io/developer/940210934) |

## What reviewers say

### VisualSupport

[App page](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409)

This app allows customers to stream live HD video of their issues to support representatives. It helps eliminate the need for lengthy explanations and improves problem resolution. Support can be accessed from any location with an internet connection.

**Highlights:** Real-time HD video streaming, Screen capture for analysis, On-screen drawing for clear communication, Easy 6-digit connection code, Remote support from any location

**Features:** Vision Pro support

**In-app purchases:** none


### Grundfos GO

[App page](https://appshunter.io/ios/app/grundfos-go-your-pump-toolkit/id1514389067)

This professional toolkit streamlines pump setup, configuration, troubleshooting, and monitoring for various applications. It offers guided workflows, documentation, training, and system diagnostics to improve efficiency for field professionals.

**Highlights:** Pump operation and remote control, Guided pump setup and commissioning, Troubleshooting and diagnostics, Alarms and warning notifications, Pump replacement guidance, Documentation and reports, Training videos and eLearning

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is VisualSupport free?

VisualSupport is free to download, with no in-app purchases.

### Is Grundfos GO free?

Grundfos GO is free to download, with no in-app purchases.

### Which has better reviews, VisualSupport or Grundfos GO?

VisualSupport and Grundfos GO are both rated 4.0 out of 5 on the App Store, from 12 and 81 ratings respectively.

### Do VisualSupport or Grundfos GO have ads?

Neither VisualSupport nor Grundfos GO shows ads.

### Which is updated more often, VisualSupport or Grundfos GO?

VisualSupport ships an update every 3 months, and Grundfos GO monthly. Most recently, VisualSupport was updated on November 6, 2026 and Grundfos GO on November 11, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*