# VisualSupport vs KANE DTHA2

The clearest difference is update cadence: VisualSupport at every 3 months against KANE DTHA2's every 16 months. KANE DTHA2's advantage is iOS requirement (11.0 vs 16.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

VisualSupport ships an update every 3 months, KANE DTHA2 every 16 months. The most recent releases landed on August 31, 2026 and September 17, 2026 respectively.

## The numbers

| Metric | VisualSupport | KANE DTHA2 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (12 ratings)](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409/reviews)** | — |
| Number of ratings | **12** | — |
| Positive reviews | 100.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 16 months |
| Monetization | Free | — |
| Size | 24 MB | 20 MB |
| Requires iOS | 16.0 | **11.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Rsupport](https://appshunter.io/developer/357442230) | [Kane Asia Inc.](https://appshunter.io/developer/1542732944) |

## What reviewers say

### VisualSupport

[App page](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409)

This app allows customers to stream live HD video of their issues to support representatives. It helps eliminate the need for lengthy explanations and improves problem resolution. Support can be accessed from any location with an internet connection.

**Highlights:** Real-time HD video streaming, Screen capture for analysis, On-screen drawing for clear communication, Easy 6-digit connection code, Remote support from any location

**Features:** Vision Pro support

**In-app purchases:** none


### KANE DTHA2

[App page](https://appshunter.io/ios/app/kane-dtha2/id1566778991)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is VisualSupport free?

VisualSupport is free to download, with no in-app purchases.

### Is KANE DTHA2 free?

KANE DTHA2 is free to download, with no in-app purchases.

### Do VisualSupport or KANE DTHA2 have ads?

Neither VisualSupport nor KANE DTHA2 shows ads.

### Which is updated more often, VisualSupport or KANE DTHA2?

VisualSupport ships an update every 3 months, and KANE DTHA2 every 16 months. Most recently, VisualSupport was updated on August 31, 2026 and KANE DTHA2 on September 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*