# VisualSupport vs CRISACCESS ® Tours

The clearest difference is update cadence: VisualSupport at every 3 months against CRISACCESS ® Tours's every 11 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

VisualSupport ships an update every 3 months, CRISACCESS ® Tours every 11 months. The most recent releases landed on August 31, 2026 and September 19, 2026 respectively.

## The numbers

| Metric | VisualSupport | CRISACCESS ® Tours |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (12 ratings)](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409/reviews)** | — |
| Number of ratings | **12** | — |
| Positive reviews | 100.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 11 months |
| Monetization | Free | — |
| Size | 24 MB | 109 MB |
| Requires iOS | 16.0 | **15.6** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Rsupport](https://appshunter.io/developer/357442230) | [Connecticut Radio Information System, Inc.](https://appshunter.io/developer/1092948584) |

## What reviewers say

### VisualSupport

[App page](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409)

This app allows customers to stream live HD video of their issues to support representatives. It helps eliminate the need for lengthy explanations and improves problem resolution. Support can be accessed from any location with an internet connection.

**Highlights:** Real-time HD video streaming, Screen capture for analysis, On-screen drawing for clear communication, Easy 6-digit connection code, Remote support from any location

**Features:** Vision Pro support

**In-app purchases:** none


### CRISACCESS ® Tours

[App page](https://appshunter.io/ios/app/crisaccess-tours/id6444062787)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is VisualSupport free?

VisualSupport is free to download, with no in-app purchases.

### Is CRISACCESS ® Tours free?

CRISACCESS ® Tours is free to download, with no in-app purchases.

### Do VisualSupport or CRISACCESS ® Tours have ads?

Neither VisualSupport nor CRISACCESS ® Tours shows ads.

### Which is updated more often, VisualSupport or CRISACCESS ® Tours?

VisualSupport ships an update every 3 months, and CRISACCESS ® Tours every 11 months. Most recently, VisualSupport was updated on August 31, 2026 and CRISACCESS ® Tours on September 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*