# VisualSupport vs Gentrack AI

The clearest difference is in-app purchases: VisualSupport at none against Gentrack AI's 2. On price, ads, device support and iOS requirement there is nothing between them.

Both are free to download. Gentrack AI sells 2 in-app purchases, starting at $19.99 per month. VisualSupport asks for nothing beyond the download.

## The numbers

| Metric | VisualSupport | Gentrack AI |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (12 ratings)](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409/reviews)** | — |
| Number of ratings | **12** | — |
| Positive reviews | 100.0% of reviews | — |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 3 months | — |
| Monetization | Free | — |
| Size | 25 MB | 63 MB |
| Requires iOS | 17.0 | **16.4** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Rsupport](https://appshunter.io/developer/357442230) | [Danny Chavez](https://appshunter.io/developer/6798764741) |

## What reviewers say

### VisualSupport

[App page](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409)

This app allows customers to stream live HD video of their issues to support representatives. It helps eliminate the need for lengthy explanations and improves problem resolution. Support can be accessed from any location with an internet connection.

**Highlights:** Real-time HD video streaming, Screen capture for analysis, On-screen drawing for clear communication, Easy 6-digit connection code, Remote support from any location

**Features:** Vision Pro support

**In-app purchases:** none


### Gentrack AI

[App page](https://appshunter.io/ios/app/gentrack-ai/id6805164290)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (2)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Gentrack Pro Monthly | $19.99 | per month |
| GentrackAI Yearly Subscription | $99.99 | per year |


## Frequently asked questions

### Is VisualSupport free?

VisualSupport is free to download, with no in-app purchases.

### Is Gentrack AI free?

Gentrack AI is free to download, with in-app purchases available.

### Do VisualSupport or Gentrack AI have ads?

Neither VisualSupport nor Gentrack AI shows ads.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*