# LoungeKey vs Civitatis

LoungeKey and Civitatis both sit at 4.8 stars, but that hides the real split: 54% of Civitatis's written reviews are positive against 21% of LoungeKey's. LoungeKey's advantage is iOS requirement (14.0 vs 17.0). On price, rating, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for LoungeKey against 4.8 for Civitatis. Both are backed by a comparable volume of ratings — 17K and 7.4K respectively. Written reviews are what separate them: 21% of LoungeKey's written reviews are positive against 54% of Civitatis's.

LoungeKey ships an update fortnightly, Civitatis every 9 days. The most recent releases landed on October 27, 2026 and October 26, 2026 respectively.

## The numbers

| Metric | LoungeKey | Civitatis |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (17K ratings)](https://appshunter.io/ios/app/loungekey/id808810002/reviews) | **[4.8 (7.4K ratings)](https://appshunter.io/ios/app/civitatis-fill-your-trip/id1209079115/reviews)** |
| Number of ratings | **17K** | 7.4K |
| Positive reviews | 21.4% of reviews | **53.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | **Every 9 days** |
| Monetization | Free | Free |
| Size | 235 MB | 252 MB |
| Requires iOS | **14.0** | 17.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | +4 | +4 |
| Developer | [Lounge Key Ltd](https://appshunter.io/developer/808810005) | [CIVITATIS TOURS S.L.](https://appshunter.io/developer/1199835690) |

## What reviewers say

### LoungeKey

[App page](https://appshunter.io/ios/app/loungekey/id808810002)

Access a global network of airport lounges and experiences with your payment card. Enjoy contactless entry, check visit entitlements, and discover dining, spa, and sleep pods in over 700 airports worldwide. Elevate your travel journey with additional services and benefits.

**Highlights:** Contactless entry with Digital Card, Check visit entitlement and history, Search and save lounges/experiences, Access global airport lounges, Discover dining, spa, and sleep pods, Unlock additional travel services

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🌟 Excellent service
- 🌍 Worldwide lounge access
- 🍽️ Great food and amenities
- 👍 Seamless user experience

**What reviewers complain about**

- 🐛 Frequent login/password issues
- 🔍 Unclear lounge access policies
- 🔌 Unreliable app functionality
- 💳 Unexpected charges

**Reported bugs**

- Unable to register or create account
- App crashes on launch or login
- Validation errors when adding payment card
- Incorrect lounge information in the app

**Requested features**

- Add digital card to mobile wallet
- Display remaining free visits
- Improve lounge search and booking
- Provide better customer support


### Civitatis

[App page](https://appshunter.io/ios/app/civitatis-fill-your-trip/id1209079115)

Discover and book over 90,000 activities worldwide, from guided tours to adventure sports. Plan your itinerary, access vouchers offline, and enjoy flexible payment options. Get personalized suggestions and exclusive app-only deals to make the most of your travels.

**Highlights:** Explore 90,000+ global activities, Personalized travel suggestions, Build itineraries in 'My Trips', Offline access to vouchers and schedules, 24/7 customer support, Exclusive app-only offers

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 Excellent tour guides
- 🚀 Smooth booking process
- 💡 Variety of tour options
- 🚗 Reliable transportation services

**What reviewers complain about**

- 🐛 Booking and account issues
- 🕰️ Last-minute tour cancellations
- 🤖 Poor customer service
- 🗺️ Incorrect tour information

**Reported bugs**

- Unable to log in or create account
- Incorrect tour details or meeting points
- Unreliable booking confirmations

**Requested features**

- Improved communication with customers
- Easier account management
- More flexible cancellation policies
- Better tour descriptions and details


## Frequently asked questions

### Is LoungeKey free?

LoungeKey is free to download, with no in-app purchases.

### Is Civitatis free?

Civitatis is free to download, with no in-app purchases.

### Which has better reviews, LoungeKey or Civitatis?

Civitatis is rated higher. LoungeKey averages 4.8 out of 5 from 17K ratings, while Civitatis averages 4.8 from 7.4K ratings.

### Do LoungeKey or Civitatis have ads?

Neither LoungeKey nor Civitatis shows ads.

### Which is updated more often, LoungeKey or Civitatis?

LoungeKey ships an update fortnightly, and Civitatis every 9 days. Most recently, LoungeKey was updated on October 27, 2026 and Civitatis on October 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*