# mylivechat vs VPN by Private Internet Access

The clearest difference is review sentiment: VPN by Private Internet Access at 88% against mylivechat's 17%. VPN by Private Internet Access also leads on update cadence (every 10 days vs every 5 weeks) and chart position (#110 vs unranked). mylivechat's advantage is in-app purchases (none vs 10). On price, ads and iOS requirement there is nothing between them.

Both are free to download. VPN by Private Internet Access sells 9 in-app purchases, starting at $6.99 per month. mylivechat asks for nothing beyond the download.

mylivechat ships an update every 5 weeks, VPN by Private Internet Access every 10 days. The most recent releases landed on November 6, 2026 and November 9, 2026 respectively.

## The numbers

| Metric | mylivechat | VPN by Private Internet Access |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[4.7 (150K ratings)](https://appshunter.io/ios/app/vpn-by-private-internet-access/id955626407/reviews)** |
| Number of ratings | — | **150K** |
| Positive reviews | 17.3% of reviews | **87.7% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Every 10 days** |
| Monetization | **Free** | Free with in-app purchases |
| Best chart rank | — | **#110** |
| Size | 1 MB | 62 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod, Mac, Apple TV** |
| Age rating | 4+ | 4+ |
| Developer | [WEI WANG](https://appshunter.io/developer/824572468) | [Private Internet Access, Inc.](https://appshunter.io/developer/445501786) |

## What reviewers say

### mylivechat

[App page](https://appshunter.io/ios/app/mylivechat/id824572465)

This tool allows website visitors to instantly communicate with your personnel through a live chat feature. Representatives can assist visitors by providing information, links, graphics, and guiding them through the website.

**Highlights:** Instant visitor communication, Live help button, Information and link sharing, Website navigation guidance, High performance tool

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Good for business notifications
- 👍 Works well when functional
- 👍 Free for most features
- 👍 Excellent tool for business
- 👍 Amazing that it's free

**What reviewers complain about**

- 🐛 App doesn't work
- 🐛 Terrible performance
- 🐛 Slow in opening
- 🐛 Fails to connect
- 🐛 Freezes constantly

**Reported bugs**

- App doesn't work
- Fails to connect to iOS device
- Failure to log in
- App does not respond
- Slow software

**Requested features**

- Option to delete old chats
- Fix screen not jumping up to allow typing
- Update for later versions of iOS
- Add typing indicator for visitor/agent
- Update for iPhone 6/6+ screen size


### VPN by Private Internet Access

[App page](https://appshunter.io/ios/app/vpn-by-private-internet-access/id955626407)

**Currently charting:** #110 Top Grossing · Productivity, #120 Top Free · Productivity (US App Store)

Enhance your online privacy and security with a robust VPN service. Enjoy fast, secure connections, ad blocking, and the ability to stream content without limitations. Protect all your devices with a single subscription.

**Highlights:** Ultra-fast 10-Gbps servers, Independently audited no-logs policy, Built-in ad, tracker, and malware blocker (MACE), Smart Kill Switch, Split Tunneling, Wireguard protocol for speed and security, Open-source applications

**Features:** Safari Extension, iPhone Duo support

**In-app purchases (9)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Month of VPN Service | $6.99 | per month |
| Month of VPN Service | $9.99 | per month |
| Month of VPN Service | $11.99 | per month |
| Year of VPN Service | $39.99 | per year |
| 12-month plan | $47.99 | per year |
| Year of VPN Service | $49.99 | per year |
| Month of VPN Service | $6.99 | one-time |
| Month of VPN Service | $9.99 | one-time |
| Year of VPN Service | $39.99 | one-time |

**What reviewers like**

- 🚀 Fast and reliable
- 🔒 Secure and private
- 👍 Easy to use
- 💰 Great value for money

**What reviewers complain about**

- 🐛 Frequent disconnections
- 🔌 Impacts internet connectivity
- 🔋 High battery consumption
- 🤖 Compatibility issues with newer iOS versions

**Reported bugs**

- Inability to connect or stay connected
- Inconsistent performance across devices
- Broken features after recent updates

**Requested features**

- Dark mode option
- Improved server selection and location information
- Automatic reconnection when network changes
- Better integration with other apps and services


## Frequently asked questions

### Is mylivechat free?

mylivechat is free to download, with no in-app purchases.

### Is VPN by Private Internet Access free?

VPN by Private Internet Access is free to download, with in-app purchases available.

### Do mylivechat or VPN by Private Internet Access have ads?

Neither mylivechat nor VPN by Private Internet Access shows ads.

### Which is updated more often, mylivechat or VPN by Private Internet Access?

mylivechat ships an update every 5 weeks, and VPN by Private Internet Access every 10 days. Most recently, mylivechat was updated on November 6, 2026 and VPN by Private Internet Access on November 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*