# Pollo Tropical vs Pei Wei

The clearest difference is ads: Pei Wei at none against Pollo Tropical's shown. Pei Wei also leads on monetization model (free vs free with in-app purchases) and review sentiment (40% vs 20%). Pollo Tropical's advantage is ratings volume (43K vs 79). On price, rating, update cadence and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for Pollo Tropical against 4.9 for Pei Wei. That said, the two scores are not equally well evidenced: Pollo Tropical has 43K ratings behind it against 79, so its average is the more settled of the two. Written reviews are what separate them: 20% of Pollo Tropical's written reviews are positive against 40% of Pei Wei's.

Pollo Tropical ships an update every 6 weeks, Pei Wei every 2 months. The most recent releases landed on October 20, 2026 and October 18, 2026 respectively.

## The numbers

| Metric | Pollo Tropical | Pei Wei |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (43K ratings)](https://appshunter.io/ios/app/pollo-tropical/id825100357/reviews) | **[4.9 (79 ratings)](https://appshunter.io/ios/app/pei-wei/id1137758890/reviews)** |
| Number of ratings | **43K** | 79 |
| Positive reviews | 19.7% of reviews | **40.5% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Every 6 weeks** | Every 2 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 142 MB | 130 MB |
| Requires iOS | **15.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Fiesta Restaurant Group, Inc](https://appshunter.io/developer/541245284) | [Pei Wei Asian Diner, LLC](https://appshunter.io/developer/1335346272) |

## What reviewers say

### Pollo Tropical

[App page](https://appshunter.io/ios/app/pollo-tropical/id825100357)

Easily order your favorite Caribbean-inspired dishes for pickup or delivery. Join the loyalty program to earn points, receive exclusive offers, and get rewarded with free food. Discover new menu items and save your go-to orders for quick reordering.

**Highlights:** Browse menu, Place pickup orders, Place delivery orders, Join loyalty program, Save favorite orders, Find nearby locations

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🍔 Delicious food
- 👍 Friendly staff
- 🚀 Easy mobile ordering

**What reviewers complain about**

- 🐛 Incomplete or incorrect orders
- 🕰️ Long wait times
- 🤖 Unresponsive customer service
- 📍 Inconsistent store operations
- 🤔 Confusing app features

**Reported bugs**

- App login and account issues
- Unreliable order processing
- Inconsistent app behavior across devices

**Requested features**

- Ability to edit orders
- Better order tracking and status updates
- Improved rewards program integration
- More customization options


### Pei Wei

[App page](https://appshunter.io/ios/app/pei-wei/id1137758890)

Easily place pick-up orders for your favorite wok-fired dishes. Earn points and delicious rewards through the integrated loyalty program. Save past orders and locations for quick reordering.

**Highlights:** Mobile ordering for pick-up, Integrated rewards program, Save favorite orders and locations, Browse menu and find locations, Skip the line with in-app payment

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 Excellent customer service and friendly staff
- 🍽️ High-quality, fresh, and delicious food
- 🚀 Fast and convenient ordering process
- ⭐ Clean facilities and welcoming atmosphere
- 🎁 Rewards program and loyalty benefits

**What reviewers complain about**

- 🐛 Frequent app crashes and freezing
- 🔐 Security concerns with manual card entry (no Apple Pay)
- ❌ Broken login and account creation system
- 🚫 Stuck on registration/verification screens
- ⚠️ Orders not received by restaurants despite confirmation

**Reported bugs**

- Phone number already in use error with no way to proceed
- App stuck on registration screen even after restart
- Black/blank screen after login
- Crashes when setting order preferences
- Payment card reader not working or outdated

**Requested features**

- Apple Pay and PayPal integration
- Allergy/dietary restriction alerts and notes
- Ability to omit or substitute ingredients easily
- Gift card support in app
- Search functionality for menu items


## Frequently asked questions

### Is Pollo Tropical free?

Pollo Tropical is free to download, with no in-app purchases.

### Is Pei Wei free?

Pei Wei is free to download, with no in-app purchases.

### Which has better reviews, Pollo Tropical or Pei Wei?

Pei Wei is rated higher. Pollo Tropical averages 4.8 out of 5 from 43K ratings, while Pei Wei averages 4.9 from 79 ratings.

### Do Pollo Tropical or Pei Wei have ads?

Pollo Tropical shows ads; Pei Wei does not.

### Which is updated more often, Pollo Tropical or Pei Wei?

Pollo Tropical ships an update every 6 weeks, and Pei Wei every 2 months. Most recently, Pollo Tropical was updated on October 20, 2026 and Pei Wei on October 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*