# Pollo Tropical vs FromTheRestaurant

The clearest difference is review sentiment: FromTheRestaurant at 55% against Pollo Tropical's 20%. FromTheRestaurant also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). Pollo Tropical's advantage is update cadence (every 6 weeks vs every 15 months) and rating (4.8 vs 4.4). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Pollo Tropical holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: Pollo Tropical has 43K ratings behind it against 368, so its average is the more settled of the two. Written reviews complicate that: 20% of Pollo Tropical's written reviews are positive against 55% of FromTheRestaurant's, so the app with the better star average is not the one people write more warmly about.

Pollo Tropical ships an update every 6 weeks, FromTheRestaurant every 15 months. The most recent releases landed on September 25, 2026 and September 20, 2026 respectively.

## The numbers

| Metric | Pollo Tropical | FromTheRestaurant |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (43K ratings)](https://appshunter.io/ios/app/pollo-tropical/id825100357/reviews)** | [4.4 (368 ratings)](https://appshunter.io/ios/app/fromtherestaurant/id1268359810/reviews) |
| Number of ratings | **43K** | 368 |
| Positive reviews | 19.8% of reviews | **55.1% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Every 6 weeks** | Every 15 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 142 MB | 11 MB |
| Requires iOS | 15.0 | **11.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Fiesta Restaurant Group, Inc](https://appshunter.io/developer/541245284) | [Hashtag Applications](https://appshunter.io/developer/962216530) |

## What reviewers say

### Pollo Tropical

[App page](https://appshunter.io/ios/app/pollo-tropical/id825100357)

Easily order your favorite Caribbean-inspired dishes for pickup or delivery. Join the loyalty program to earn points, receive exclusive offers, and get rewarded with free food. Discover new menu items and save your go-to orders for quick reordering.

**Highlights:** Browse menu, Place pickup orders, Place delivery orders, Join loyalty program, Save favorite orders, Find nearby locations

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🍔 Delicious food
- 👍 Friendly staff
- 🚀 Easy mobile ordering

**What reviewers complain about**

- 🐛 Incomplete or incorrect orders
- 🕰️ Long wait times
- 🤖 Unresponsive customer service
- 📍 Inconsistent store operations
- 🤔 Confusing app features

**Reported bugs**

- App login and account issues
- Unreliable order processing
- Inconsistent app behavior across devices

**Requested features**

- Ability to edit orders
- Better order tracking and status updates
- Improved rewards program integration
- More customization options


### FromTheRestaurant

[App page](https://appshunter.io/ios/app/fromtherestaurant/id1268359810)

Order food from your favorite restaurants for convenient pickup. Skip the lines and pay in advance for a hassle-free experience. Enjoy customizable meals, specials, and easy group ordering.

**Highlights:** Convenient food ordering, Skip the line, Hassle-free pickup, Pre-paid orders, Customizable features, Up-to-date specials, Easy group orders

**In-app purchases:** none

**What reviewers like**

- 🍔 Great food
- 👍 Friendly staff
- 🍱 Authentic cuisine
- 🕰️ Fast and easy to use
- 💳 Cheaper than Uber

**What reviewers complain about**

- 🐛 Incorrect orders
- 💰 Excessive fees
- 🤖 Confusing navigation
- 🚫 Unreliable service
- 🔒 Security concerns

**Reported bugs**

- Orders not reaching restaurants
- Disappearing order history
- Inaccurate delivery time estimates

**Requested features**

- Ability to edit preferred restaurants
- Option to report missing/incorrect items
- Better integration with restaurant systems


## Frequently asked questions

### Is Pollo Tropical free?

Pollo Tropical is free to download, with no in-app purchases.

### Is FromTheRestaurant free?

FromTheRestaurant is free to download, with no in-app purchases.

### Which has better reviews, Pollo Tropical or FromTheRestaurant?

Pollo Tropical is rated higher. Pollo Tropical averages 4.8 out of 5 from 43K ratings, while FromTheRestaurant averages 4.4 from 368 ratings.

### Do Pollo Tropical or FromTheRestaurant have ads?

Pollo Tropical shows ads; FromTheRestaurant does not.

### Which is updated more often, Pollo Tropical or FromTheRestaurant?

Pollo Tropical ships an update every 6 weeks, and FromTheRestaurant every 15 months. Most recently, Pollo Tropical was updated on September 25, 2026 and FromTheRestaurant on September 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*