# Pollo Tropical vs Tijuana Flats

Pollo Tropical and Tijuana Flats both sit at 4.8 stars, but that hides the real split: 59% of Tijuana Flats's written reviews are positive against 20% of Pollo Tropical's. Tijuana Flats also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). Pollo Tropical's advantage is device support (3 vs 1). On price, rating, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for Pollo Tropical against 4.9 for Tijuana Flats. Both are backed by a comparable volume of ratings — 43K and 32K respectively. Written reviews are what separate them: 20% of Pollo Tropical's written reviews are positive against 59% of Tijuana Flats's.

Pollo Tropical ships an update every 6 weeks, Tijuana Flats every 2 months. Both last shipped on September 24, 2026.

## The numbers

| Metric | Pollo Tropical | Tijuana Flats |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (43K ratings)](https://appshunter.io/ios/app/pollo-tropical/id825100357/reviews) | **[4.9 (32K ratings)](https://appshunter.io/ios/app/tijuana-flats/id1491125522/reviews)** |
| Number of ratings | **43K** | 32K |
| Positive reviews | 19.8% of reviews | **58.5% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Every 6 weeks** | Every 2 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 142 MB | 86 MB |
| Requires iOS | **15.0** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Fiesta Restaurant Group, Inc](https://appshunter.io/developer/541245284) | [TJF Holding Company](https://appshunter.io/developer/1491125521) |

## What reviewers say

### Pollo Tropical

[App page](https://appshunter.io/ios/app/pollo-tropical/id825100357)

Easily order your favorite Caribbean-inspired dishes for pickup or delivery. Join the loyalty program to earn points, receive exclusive offers, and get rewarded with free food. Discover new menu items and save your go-to orders for quick reordering.

**Highlights:** Browse menu, Place pickup orders, Place delivery orders, Join loyalty program, Save favorite orders, Find nearby locations

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🍔 Delicious food
- 👍 Friendly staff
- 🚀 Easy mobile ordering

**What reviewers complain about**

- 🐛 Incomplete or incorrect orders
- 🕰️ Long wait times
- 🤖 Unresponsive customer service
- 📍 Inconsistent store operations
- 🤔 Confusing app features

**Reported bugs**

- App login and account issues
- Unreliable order processing
- Inconsistent app behavior across devices

**Requested features**

- Ability to edit orders
- Better order tracking and status updates
- Improved rewards program integration
- More customization options


### Tijuana Flats

[App page](https://appshunter.io/ios/app/tijuana-flats/id1491125522)

Order Tex-Mex favorites for pickup or delivery, earn points on every purchase, and redeem exclusive rewards. Discover nearby locations, access special offers, and enjoy a birthday surprise.

**Highlights:** Order for pickup or delivery, Earn points on purchases, Redeem rewards, Scan receipts for points, Save favorite orders, Find nearby restaurants, Exclusive offers

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great customer service
- 🚀 Efficient and prompt service
- 🍔 Delicious food quality
- 💳 Convenient mobile app
- 🎉 Enjoyable dining experience

**What reviewers complain about**

- 🐛 App glitches and bugs
- 🕰️ Slow or delayed order fulfillment
- 💰 Expensive pricing
- 🚫 Limited menu options
- 🤔 Confusing app navigation

**Reported bugs**

- App crashes when changing locations
- Unable to reorder saved favorites
- Rewards not properly credited
- Incorrect order fulfillment
- Delivery issues with curbside pickup

**Requested features**

- Add Apple Pay integration
- Improve app customization options
- Expand menu with more variety
- Enhance curbside/pickup experience
- Provide better rewards program


## Frequently asked questions

### Is Pollo Tropical free?

Pollo Tropical is free to download, with no in-app purchases.

### Is Tijuana Flats free?

Tijuana Flats is free to download, with no in-app purchases.

### Which has better reviews, Pollo Tropical or Tijuana Flats?

Tijuana Flats is rated higher. Pollo Tropical averages 4.8 out of 5 from 43K ratings, while Tijuana Flats averages 4.9 from 32K ratings.

### Do Pollo Tropical or Tijuana Flats have ads?

Pollo Tropical shows ads; Tijuana Flats does not.

### Which is updated more often, Pollo Tropical or Tijuana Flats?

Pollo Tropical ships an update every 6 weeks, and Tijuana Flats every 2 months. Most recently, Pollo Tropical was updated on September 24, 2026 and Tijuana Flats on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*