# Pollo Tropical vs PDQ Chicken

The clearest difference is review sentiment: PDQ Chicken at 60% against Pollo Tropical's 20%. PDQ Chicken also leads on ads (none vs shown) and iOS requirement (13.0 vs 15.0). Pollo Tropical's advantage is ratings volume (43K vs 1.4K) and update cadence (every 6 weeks vs every 4 months). On price, in-app purchases, monetization model and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Pollo Tropical holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: Pollo Tropical has 43K ratings behind it against 1.4K, so its average is the more settled of the two. Written reviews complicate that: 20% of Pollo Tropical's written reviews are positive against 60% of PDQ Chicken's, so the app with the better star average is not the one people write more warmly about.

Pollo Tropical ships an update every 6 weeks, PDQ Chicken every 4 months. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | Pollo Tropical | PDQ Chicken |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (43K ratings)](https://appshunter.io/ios/app/pollo-tropical/id825100357/reviews)** | [4.6 (1.4K ratings)](https://appshunter.io/ios/app/pdq-chicken/id1542660622/reviews) |
| Number of ratings | **43K** | 1.4K |
| Positive reviews | 19.8% of reviews | **60.1% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Every 6 weeks** | Every 4 months |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Size | 142 MB | 156 MB |
| Requires iOS | 15.0 | **13.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Fiesta Restaurant Group, Inc](https://appshunter.io/developer/541245284) | [PDQ Restaurants](https://appshunter.io/developer/1696976935) |

## What reviewers say

### Pollo Tropical

[App page](https://appshunter.io/ios/app/pollo-tropical/id825100357)

Easily order your favorite Caribbean-inspired dishes for pickup or delivery. Join the loyalty program to earn points, receive exclusive offers, and get rewarded with free food. Discover new menu items and save your go-to orders for quick reordering.

**Highlights:** Browse menu, Place pickup orders, Place delivery orders, Join loyalty program, Save favorite orders, Find nearby locations

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🍔 Delicious food
- 👍 Friendly staff
- 🚀 Easy mobile ordering

**What reviewers complain about**

- 🐛 Incomplete or incorrect orders
- 🕰️ Long wait times
- 🤖 Unresponsive customer service
- 📍 Inconsistent store operations
- 🤔 Confusing app features

**Reported bugs**

- App login and account issues
- Unreliable order processing
- Inconsistent app behavior across devices

**Requested features**

- Ability to edit orders
- Better order tracking and status updates
- Improved rewards program integration
- More customization options


### PDQ Chicken

[App page](https://appshunter.io/ios/app/pdq-chicken/id1542660622)

This app allows users to earn rewards and points for their visits and orders. It also provides mobile ordering for pickup or delivery, with features like saving past orders and tracking deliveries. Users can find locations, view menus, and stay updated on promotions.

**Highlights:** Earn points and redeem rewards, Mobile ordering for pickup and delivery, Save and re-order past customizations, Track delivery orders on a map, Find nearest locations, View exclusive offers and promotions

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and efficient app
- 👍 Great rewards program
- 👍 Friendly and helpful staff
- 🍔 Delicious food, especially chicken tenders and sandwiches
- 💡 Unique sauces and sides like waffle fries

**What reviewers complain about**

- 🐛 App crashes and glitches
- 🔍 Difficult to navigate and use
- 🚫 Issues with redeeming rewards and applying discounts
- 🕰️ Long wait times for mobile orders
- 🤔 Inconsistent order accuracy

**Reported bugs**

- App not compatible with latest iOS versions
- Issues with logging in and creating accounts
- Inconsistent behavior when redeeming rewards

**Requested features**

- Add Apple Pay or other mobile payment options
- Improve app stability and user experience
- Allow customization of orders within the app
- Provide better in-app order tracking and notifications
- Streamline rewards redemption process


## Frequently asked questions

### Is Pollo Tropical free?

Pollo Tropical is free to download, with no in-app purchases.

### Is PDQ Chicken free?

PDQ Chicken is free to download, with no in-app purchases.

### Which has better reviews, Pollo Tropical or PDQ Chicken?

Pollo Tropical is rated higher. Pollo Tropical averages 4.8 out of 5 from 43K ratings, while PDQ Chicken averages 4.6 from 1.4K ratings.

### Do Pollo Tropical or PDQ Chicken have ads?

Pollo Tropical shows ads; PDQ Chicken does not.

### Which is updated more often, Pollo Tropical or PDQ Chicken?

Pollo Tropical ships an update every 6 weeks, and PDQ Chicken every 4 months. Most recently, Pollo Tropical was updated on September 24, 2026 and PDQ Chicken on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*