# Pollo Tropical vs Night Owl Cookies

Pollo Tropical and Night Owl Cookies both sit at 4.8 stars, but that hides the real split: 54% of Night Owl Cookies's written reviews are positive against 19% of Pollo Tropical's. Night Owl Cookies also leads on update cadence (every 2 weeks vs every 6 weeks) and iOS requirement (13.0 vs 15.0). Pollo Tropical's advantage is ratings volume (43K vs 2.2K). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for Pollo Tropical against 4.9 for Night Owl Cookies. That said, the two scores are not equally well evidenced: Pollo Tropical has 43K ratings behind it against 2.2K, so its average is the more settled of the two. Written reviews are what separate them: 19% of Pollo Tropical's written reviews are positive against 54% of Night Owl Cookies's.

Pollo Tropical ships an update every 6 weeks, Night Owl Cookies every 2 weeks. Both last shipped on November 7, 2026.

## The numbers

| Metric | Pollo Tropical | Night Owl Cookies |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (43K ratings)](https://appshunter.io/ios/app/pollo-tropical/id825100357/reviews) | **[4.9 (2.2K ratings)](https://appshunter.io/ios/app/night-owl-cookies/id1552004120/reviews)** |
| Number of ratings | **43K** | 2.2K |
| Positive reviews | 19.4% of reviews | **53.6% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | Yes |
| Update frequency | Every 6 weeks | **Every 2 weeks** |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Size | 142 MB | 70 MB |
| Requires iOS | 15.0 | **13.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Fiesta Restaurant Group, Inc](https://appshunter.io/developer/541245284) | [Lunchbox Technologies Inc.](https://appshunter.io/developer/1493226184) |

## What reviewers say

### Pollo Tropical

[App page](https://appshunter.io/ios/app/pollo-tropical/id825100357)

Easily order your favorite Caribbean-inspired dishes for pickup or delivery. Join the loyalty program to earn points, receive exclusive offers, and get rewarded with free food. Discover new menu items and save your go-to orders for quick reordering.

**Highlights:** Browse menu, Place pickup orders, Place delivery orders, Join loyalty program, Save favorite orders, Find nearby locations

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🍔 Delicious food
- 👍 Friendly staff
- 🚀 Easy mobile ordering

**What reviewers complain about**

- 🐛 Incomplete or incorrect orders
- 🕰️ Long wait times
- 🤖 Unresponsive customer service
- 📍 Inconsistent store operations
- 🤔 Confusing app features

**Reported bugs**

- App login and account issues
- Unreliable order processing
- Inconsistent app behavior across devices

**Requested features**

- Ability to edit orders
- Better order tracking and status updates
- Improved rewards program integration
- More customization options


### Night Owl Cookies

[App page](https://appshunter.io/ios/app/night-owl-cookies/id1552004120)

Easily order your favorite treats for pickup or delivery. Earn rewards with every purchase and enjoy personalized offers. Find nearby locations and get directions.

**Highlights:** Mobile order and pay, Pickup and delivery options, Earn points for rewards, Personalized offers, Find store locations, Get directions

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick and easy
- 💡 Apple Pay integration
- 👍 Best cookies in the world

**What reviewers complain about**

- 🐛 Apple Pay doesn't work
- 🚫 Terrible delivery experience
- 💰 Expensive with high delivery fees

**Reported bugs**

- Delivery orders not being processed properly
- App crashing or not functioning as expected

**Requested features**

- Fix Apple Pay integration
- Improve delivery options and communication


## Frequently asked questions

### Is Pollo Tropical free?

Pollo Tropical is free to download, with no in-app purchases.

### Is Night Owl Cookies free?

Night Owl Cookies is free to download, with no in-app purchases.

### Which has better reviews, Pollo Tropical or Night Owl Cookies?

Night Owl Cookies is rated higher. Pollo Tropical averages 4.8 out of 5 from 43K ratings, while Night Owl Cookies averages 4.9 from 2.2K ratings.

### Do Pollo Tropical or Night Owl Cookies have ads?

Both Pollo Tropical and Night Owl Cookies show ads.

### Which is updated more often, Pollo Tropical or Night Owl Cookies?

Pollo Tropical ships an update every 6 weeks, and Night Owl Cookies every 2 weeks. Most recently, Pollo Tropical was updated on November 7, 2026 and Night Owl Cookies on November 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*