# Pollo Tropical vs Pincho

Pollo Tropical and Pincho both sit at 4.8 stars, but that hides the real split: 65% of Pincho's written reviews are positive against 20% of Pollo Tropical's. Pincho also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). Pollo Tropical's advantage is ratings volume (43K vs 7.7K) and device support (3 vs 1). On price, rating and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for Pollo Tropical against 4.9 for Pincho. That said, the two scores are not equally well evidenced: Pollo Tropical has 43K ratings behind it against 7.7K, so its average is the more settled of the two. Written reviews are what separate them: 20% of Pollo Tropical's written reviews are positive against 65% of Pincho's.

Pollo Tropical ships an update every 6 weeks, Pincho fortnightly. Both last shipped on October 15, 2026.

## The numbers

| Metric | Pollo Tropical | Pincho |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (43K ratings)](https://appshunter.io/ios/app/pollo-tropical/id825100357/reviews) | **[4.9 (7.7K ratings)](https://appshunter.io/ios/app/pincho/id897586049/reviews)** |
| Number of ratings | **43K** | 7.7K |
| Positive reviews | 19.8% of reviews | **65.0% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 6 weeks | **Fortnightly** |
| Monetization | Free with in-app purchases | **Free** |
| Size | 142 MB | 83 MB |
| Requires iOS | **15.0** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Fiesta Restaurant Group, Inc](https://appshunter.io/developer/541245284) | [Pincho Factory](https://appshunter.io/developer/897586052) |

## What reviewers say

### Pollo Tropical

[App page](https://appshunter.io/ios/app/pollo-tropical/id825100357)

Easily order your favorite Caribbean-inspired dishes for pickup or delivery. Join the loyalty program to earn points, receive exclusive offers, and get rewarded with free food. Discover new menu items and save your go-to orders for quick reordering.

**Highlights:** Browse menu, Place pickup orders, Place delivery orders, Join loyalty program, Save favorite orders, Find nearby locations

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🍔 Delicious food
- 👍 Friendly staff
- 🚀 Easy mobile ordering

**What reviewers complain about**

- 🐛 Incomplete or incorrect orders
- 🕰️ Long wait times
- 🤖 Unresponsive customer service
- 📍 Inconsistent store operations
- 🤔 Confusing app features

**Reported bugs**

- App login and account issues
- Unreliable order processing
- Inconsistent app behavior across devices

**Requested features**

- Ability to edit orders
- Better order tracking and status updates
- Improved rewards program integration
- More customization options


### Pincho

[App page](https://appshunter.io/ios/app/pincho/id897586049)

Easily order food, earn rewards automatically, and locate nearby restaurants. Simply link your cards and pay as usual to receive exclusive perks. Enjoy a seamless experience with no need to scan or check in.

**Highlights:** Order favorite dishes, Earn rewards automatically, Find nearest locations, Register credit/debit cards, Receive reward notifications, Use rewards on phone

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and convenient ordering
- 👍 Friendly and helpful staff
- 🍔 Consistently delicious food
- 💳 Easy to use app and rewards program

**What reviewers complain about**

- 🐛 App bugs and connectivity issues
- 💰 Expensive delivery fees
- 🔑 Mandatory tip inclusion
- 🤖 Lack of customization options

**Reported bugs**

- App crashing and order validation errors
- Rewards not working as advertised
- Delivery orders not being fulfilled
- Inconsistent app performance across devices

**Requested features**

- Option to order medium-rare burgers
- Ability to add special requests
- Integration with Apple Pay
- Improved rewards program and expiration


## Frequently asked questions

### Is Pollo Tropical free?

Pollo Tropical is free to download, with no in-app purchases.

### Is Pincho free?

Pincho is free to download, with no in-app purchases.

### Which has better reviews, Pollo Tropical or Pincho?

Pincho is rated higher. Pollo Tropical averages 4.8 out of 5 from 43K ratings, while Pincho averages 4.9 from 7.7K ratings.

### Do Pollo Tropical or Pincho have ads?

Pollo Tropical shows ads; Pincho does not.

### Which is updated more often, Pollo Tropical or Pincho?

Pollo Tropical ships an update every 6 weeks, and Pincho fortnightly. Most recently, Pollo Tropical was updated on October 15, 2026 and Pincho on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*