# Pollo Tropical vs BurgerFi

The clearest difference is ads: BurgerFi at none against Pollo Tropical's shown. BurgerFi also leads on monetization model (free vs free with in-app purchases) and review sentiment (40% vs 20%). Pollo Tropical's advantage is ratings volume (43K vs 7K). On price, rating, update cadence and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for Pollo Tropical against 4.8 for BurgerFi. That said, the two scores are not equally well evidenced: Pollo Tropical has 43K ratings behind it against 7K, so its average is the more settled of the two. Written reviews are what separate them: 20% of Pollo Tropical's written reviews are positive against 40% of BurgerFi's.

Pollo Tropical ships an update every 6 weeks, BurgerFi every 3 months. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | Pollo Tropical | BurgerFi |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (43K ratings)](https://appshunter.io/ios/app/pollo-tropical/id825100357/reviews)** | [4.8 (7K ratings)](https://appshunter.io/ios/app/burgerfi/id998939216/reviews) |
| Number of ratings | **43K** | 7K |
| Positive reviews | 19.8% of reviews | **40.0% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Every 6 weeks** | Every 3 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 142 MB | 63 MB |
| Requires iOS | 15.0 | **14.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 12+ |
| Developer | [Fiesta Restaurant Group, Inc](https://appshunter.io/developer/541245284) | [WAIV](https://appshunter.io/developer/1816484824) |

## What reviewers say

### Pollo Tropical

[App page](https://appshunter.io/ios/app/pollo-tropical/id825100357)

Easily order your favorite Caribbean-inspired dishes for pickup or delivery. Join the loyalty program to earn points, receive exclusive offers, and get rewarded with free food. Discover new menu items and save your go-to orders for quick reordering.

**Highlights:** Browse menu, Place pickup orders, Place delivery orders, Join loyalty program, Save favorite orders, Find nearby locations

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🍔 Delicious food
- 👍 Friendly staff
- 🚀 Easy mobile ordering

**What reviewers complain about**

- 🐛 Incomplete or incorrect orders
- 🕰️ Long wait times
- 🤖 Unresponsive customer service
- 📍 Inconsistent store operations
- 🤔 Confusing app features

**Reported bugs**

- App login and account issues
- Unreliable order processing
- Inconsistent app behavior across devices

**Requested features**

- Ability to edit orders
- Better order tracking and status updates
- Improved rewards program integration
- More customization options


### BurgerFi

[App page](https://appshunter.io/ios/app/burgerfi/id998939216)

Easily order your favorite burgers and sides for quick pick-up. Join the rewards program to earn points, get free fries upon registration, and receive special birthday treats and exclusive offers.

**Highlights:** Order ahead for pick-up, Mobile payment with saved cards, Digital gift cards, Save favorite locations, BurgerFi Rewards program, Free fries on registration, Earn $10 per $100 spent

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🍔 Great food quality
- 👍 Easy to use app
- 💨 Fast and convenient ordering
- 🎁 Rewards program

**What reviewers complain about**

- 🐛 App bugs and glitches
- 🔍 Lack of customization options
- 💳 Limited payment methods
- 🕰️ Inconsistent order preparation times

**Reported bugs**

- App crashes or fails to load
- Rewards not properly tracked or applied
- Delivery/pickup status not accurately reflected
- Payment processing issues

**Requested features**

- Add Apple Pay or Google Pay support
- Improve order customization options
- Provide order progress updates
- Allow redeeming rewards through the app


## Frequently asked questions

### Is Pollo Tropical free?

Pollo Tropical is free to download, with no in-app purchases.

### Is BurgerFi free?

BurgerFi is free to download, with no in-app purchases.

### Which has better reviews, Pollo Tropical or BurgerFi?

Pollo Tropical is rated higher. Pollo Tropical averages 4.8 out of 5 from 43K ratings, while BurgerFi averages 4.8 from 7K ratings.

### Do Pollo Tropical or BurgerFi have ads?

Pollo Tropical shows ads; BurgerFi does not.

### Which is updated more often, Pollo Tropical or BurgerFi?

Pollo Tropical ships an update every 6 weeks, and BurgerFi every 3 months. Most recently, Pollo Tropical was updated on September 24, 2026 and BurgerFi on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*