# Webex vs Citrix Secure Mail

Webex and Citrix Secure Mail both sit at 4.6 stars, but that hides the real split: 81% of Citrix Secure Mail's written reviews are positive against 36% of Webex's. Citrix Secure Mail also leads on in-app purchases (none vs 1) and iOS requirement (16.0 vs 18.0). Webex's advantage is update cadence (every 2 weeks vs every 3 months) and chart position (#24 vs unranked). On price, rating, ratings volume and ads there is nothing between them.

Both are free to download. Webex sells 1 in-app purchase, starting at $14.49 per month. Citrix Secure Mail asks for nothing beyond the download.

On the App Store both sit at effectively the same score — 4.6 for Webex against 4.5 for Citrix Secure Mail. Both are backed by a comparable volume of ratings — 9.4K and 5.9K respectively. Written reviews are what separate them: 36% of Webex's written reviews are positive against 81% of Citrix Secure Mail's.

Webex ships an update every 2 weeks, Citrix Secure Mail every 3 months. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | Webex | Citrix Secure Mail |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (9.4K ratings)](https://appshunter.io/ios/app/webex/id833967564/reviews)** | [4.5 (5.9K ratings)](https://appshunter.io/ios/app/citrix-secure-mail/id1155203964/reviews) |
| Number of ratings | **9.4K** | 5.9K |
| Positive reviews | 35.7% of reviews | **80.5% of reviews** |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 3 months |
| Monetization | Freemium | **Free** |
| Best chart rank | **#24** | — |
| Size | 551 MB | 59 MB |
| Requires iOS | 18.0 | **16.0** |
| Devices | **iPhone, iPad, Apple TV, Apple Watch, Vision Pro** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Cisco](https://appshunter.io/developer/298844389) | [Citrix Systems, Inc.](https://appshunter.io/developer/402844564) |

## What reviewers say

### Webex

[App page](https://appshunter.io/ios/app/webex/id833967564)

**Currently charting:** #24 Top Free · Business (US App Store)

This app provides a secure platform for continuous teamwork, offering messaging, file sharing, video meetings, and calling. It streamlines collaboration by centralizing work tools and enabling instant communication and decision-making.

**Highlights:** Continuous teamwork spaces, Messaging and file sharing, HD video meetings, Screen sharing, Integrations and bots, Cross-space search, End-to-end encryption

**Features:** Siri integration, Apple Watch app

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Webex Meet Plan | $14.49 | per month |

**What reviewers like**

- 🚀 Excellent collaboration tool
- 🔒 Great security features
- 👍 Simple and reliable
- 👍 Seamless integration with other apps
- 👍 Flexible and customizable

**What reviewers complain about**

- 🐛 Crashes and stability issues
- 🐛 Notifications not working correctly
- 🐛 Syncing and performance problems
- 🔋 High battery consumption
- 👎 Confusing with multiple apps required

**Reported bugs**

- App freezes or crashes after updates
- Login and sign-out issues
- Screen sharing not working
- Incompatibility with newer iOS versions

**Requested features**

- Add Apple Watch support
- Improve messaging and notification features
- Provide more customization options
- Consolidate all Webex features into a single app


### Citrix Secure Mail

[App page](https://appshunter.io/ios/app/citrix-secure-mail/id1155203964)

Manage multiple email accounts, calendars, and contacts securely on your mobile device. This robust solution integrates with business tools and offers advanced security features for enterprise or BYOD environments, protecting personal data.

**Highlights:** Multiple Exchange account support, Phishing email reporting, Email attachment folder, Single sign-on, Quick email sorting (Triage view), Personal contact groups, Integration with Teams/Skype/GoToMeeting

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and reliable
- 🔒 Secure and encrypted
- 👍 Intuitive and user-friendly
- 🗓️ Seamless calendar integration
- 💡 Convenient mobile access to work email

**What reviewers complain about**

- 🐛 Frequent crashes and sync issues
- 🔑 Repeated login/authorization required
- 📄 Limited functionality compared to desktop email
- 🔍 Unreliable notification badges
- 🔒 Overly restrictive security measures

**Reported bugs**

- Emails not syncing properly
- Calendar not displaying correctly
- Attachments failing to open
- Compatibility issues with iOS 12 and newer
- Notification delays and inaccuracies

**Requested features**

- Allow copy/paste functionality
- Integrate with personal calendars and contacts
- Improve PDF viewing and annotation
- Provide more customization options
- Enable offline email access and drafting


## Frequently asked questions

### Is Webex free?

Webex is free to download, with in-app purchases available.

### Is Citrix Secure Mail free?

Citrix Secure Mail is free to download, with no in-app purchases.

### Which has better reviews, Webex or Citrix Secure Mail?

Webex is rated higher. Webex averages 4.6 out of 5 from 9.4K ratings, while Citrix Secure Mail averages 4.5 from 5.9K ratings.

### Do Webex or Citrix Secure Mail have ads?

Neither Webex nor Citrix Secure Mail shows ads.

### Which is updated more often, Webex or Citrix Secure Mail?

Webex ships an update every 2 weeks, and Citrix Secure Mail every 3 months. Most recently, Webex was updated on September 24, 2026 and Citrix Secure Mail on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*