# Webex vs GoTo

The clearest difference is in-app purchases: GoTo at none against Webex's 1. GoTo also leads on review sentiment (66% vs 32%) and ratings volume (144K vs 9.4K). Webex's advantage is device support (5 vs 3) and chart position (#23 vs #76). On price, update cadence and ads there is nothing between them.

Both are free to download. Webex sells 1 in-app purchase, starting at $14.49 per month. GoTo asks for nothing beyond the download.

GoTo holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: GoTo has 144K ratings behind it against 9.4K, so its average is the more settled of the two. Written reviews point the same way: 32% of Webex's written reviews are positive against 66% of GoTo's.

Webex ships an update every 2 weeks, GoTo fortnightly. Both last shipped on September 30, 2026.

## The numbers

| Metric | Webex | GoTo |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (9.4K ratings)](https://appshunter.io/ios/app/webex/id833967564/reviews) | **[4.8 (144K ratings)](https://appshunter.io/ios/app/goto/id1465614785/reviews)** |
| Number of ratings | 9.4K | **144K** |
| Positive reviews | 31.5% of reviews | **66.4% of reviews** |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | Every 2 weeks | **Fortnightly** |
| Monetization | Freemium | **Free** |
| Best chart rank | **#23** | #76 |
| Size | 551 MB | 93 MB |
| Requires iOS | 18.0 | **15.1** |
| Devices | **iPhone, iPad, Apple TV, Apple Watch, Vision Pro** | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Cisco](https://appshunter.io/developer/298844389) | [GoTo Group, Inc.](https://appshunter.io/developer/299616804) |

## What reviewers say

### Webex

[App page](https://appshunter.io/ios/app/webex/id833967564)

**Currently charting:** #23 Top Free · Business (US App Store)

This app provides a secure platform for continuous teamwork, offering messaging, file sharing, video meetings, and calling. It streamlines collaboration by centralizing work tools and enabling instant communication and decision-making.

**Highlights:** Continuous teamwork spaces, Messaging and file sharing, HD video meetings, Screen sharing, Integrations and bots, Cross-space search, End-to-end encryption

**Features:** Siri integration, Apple Watch app

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Webex Meet Plan | $14.49 | per month |

**What reviewers like**

- 🚀 Excellent collaboration tool
- 🔒 Great security features
- 👍 Simple and reliable
- 👍 Seamless integration with other apps
- 👍 Flexible and customizable

**What reviewers complain about**

- 🐛 Crashes and stability issues
- 🐛 Notifications not working correctly
- 🐛 Syncing and performance problems
- 🔋 High battery consumption
- 👎 Confusing with multiple apps required

**Reported bugs**

- App freezes or crashes after updates
- Login and sign-out issues
- Screen sharing not working
- Incompatibility with newer iOS versions

**Requested features**

- Add Apple Watch support
- Improve messaging and notification features
- Provide more customization options
- Consolidate all Webex features into a single app


### GoTo

[App page](https://appshunter.io/ios/app/goto/id1465614785)

**Currently charting:** #76 Top Free · Business (US App Store)

This app offers a comprehensive suite for business communications, including calling, messaging, and virtual meetings. It facilitates team collaboration, customer engagement through a multi-channel inbox, and seamless participation in online events. Stay connected and productive from anywhere with this all-in-one mobile solution.

**Highlights:** Voice, video, and messaging in one app, Multi-channel shared inbox for customer engagement, Virtual meetings, trainings, and webinars, Switch between multiple business numbers, Automatic text replies to missed calls, Team collaboration tools

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 User simplicity (click and go)
- 🚀 Quick and easy to use
- 🚀 Reliable and no glitches
- 🚀 Excellent phone service

**What reviewers complain about**

- 🐛 Cuts out sometimes
- 🐛 Impossible to erase missed calls
- 🐛 Drops calls everytime
- 🐛 Ringtone not loud enough
- 🐛 Buggy

**Reported bugs**

- Audio issues
- Missed calls not showing up
- Voicemail not working properly
- App freezing/crashing
- Compatibility issues with older devices

**Requested features**

- Mobile - ability to do Q+A from mobile devices
- Ability to choose ringtone
- Calendar integration like previous app
- Monitor multiple lines concurrently in app
- Easy way to add contact who just called


## Frequently asked questions

### Is Webex free?

Webex is free to download, with in-app purchases available.

### Is GoTo free?

GoTo is free to download, with no in-app purchases.

### Which has better reviews, Webex or GoTo?

GoTo is rated higher. Webex averages 4.6 out of 5 from 9.4K ratings, while GoTo averages 4.8 from 144K ratings.

### Do Webex or GoTo have ads?

Neither Webex nor GoTo shows ads.

### Which is updated more often, Webex or GoTo?

Webex ships an update every 2 weeks, and GoTo fortnightly. Most recently, Webex was updated on September 30, 2026 and GoTo on September 30, 2026.

### Which is more popular, Webex or GoTo?

Webex currently peaks at #23 in the App Store charts, and GoTo at #76. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*