# MDLIVE vs Gateway Benefits

The clearest difference is monetization model: Gateway Benefits at free against MDLIVE's free with in-app purchases. Gateway Benefits also leads on review sentiment (100% vs 81%). MDLIVE's advantage is ratings volume (94K vs 62) and chart position (#91 vs unranked). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Gateway Benefits holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: MDLIVE has 94K ratings behind it against 62, so its average is the more settled of the two. Written reviews point the same way: 81% of MDLIVE's written reviews are positive against 100% of Gateway Benefits's.

MDLIVE ships an update every 6 weeks, Gateway Benefits monthly. The most recent releases landed on November 7, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | MDLIVE | Gateway Benefits |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (94K ratings)](https://appshunter.io/ios/app/mdlive/id839671393/reviews) | **[4.9 (62 ratings)](https://appshunter.io/ios/app/gateway-benefits/id1490358297/reviews)** |
| Number of ratings | **94K** | 62 |
| Positive reviews | 81.5% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Monthly** |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#91** | — |
| Size | 107 MB | 42 MB |
| Requires iOS | **13.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [MDLIVE, Inc.](https://appshunter.io/developer/839671396) | [Gateway First Bank](https://appshunter.io/developer/1454282220) |

## What reviewers say

### MDLIVE

[App page](https://appshunter.io/ios/app/mdlive/id839671393)

**Currently charting:** #91 Top Free · Medical (US App Store)

Access virtual doctor visits with board-certified physicians, licensed therapists, and psychiatrists 24/7. Get on-demand or scheduled appointments for a wide range of non-emergency medical and behavioral health conditions from home.

**Highlights:** Virtual doctor visits 24/7, Behavioral health appointments, Dermatology services, On-demand or scheduled appointments, Treatment for 80+ non-emergency conditions, Prescription refills

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and convenient
- 👍 Easy to use app
- 🚑 Helpful for minor health issues
- 💻 Accessible from home
- 💰 Cost-effective

**What reviewers complain about**

- 🐛 Technical issues with video/audio
- 🚫 Inability to diagnose/treat certain conditions
- 🕰️ Long wait times
- 💊 Reluctance to prescribe medications
- 🤔 Inconsistent quality of care

**Reported bugs**

- Incorrect insurance information
- Prescriptions not being sent to pharmacy
- Appointments not being properly logged

**Requested features**

- Ability to contact providers directly
- Option to rate/review individual providers
- Improved billing transparency


### Gateway Benefits

[App page](https://appshunter.io/ios/app/gateway-benefits/id1490358297)

This app simplifies navigating health benefits and healthcare. It offers direct chat with care guides, real-time benefit information, and access to wellness incentives. Manage your digital insurance card and get assistance with coverage and appointments.

**Highlights:** Personalized Care Guide Chat, Real-time Benefits Information, Incentives Hub, Digital Insurance Card, Spouse and Dependent Access

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is MDLIVE free?

MDLIVE is free to download, with no in-app purchases.

### Is Gateway Benefits free?

Gateway Benefits is free to download, with no in-app purchases.

### Which has better reviews, MDLIVE or Gateway Benefits?

Gateway Benefits is rated higher. MDLIVE averages 4.7 out of 5 from 94K ratings, while Gateway Benefits averages 4.9 from 62 ratings.

### Do MDLIVE or Gateway Benefits have ads?

Neither MDLIVE nor Gateway Benefits shows ads.

### Which is updated more often, MDLIVE or Gateway Benefits?

MDLIVE ships an update every 6 weeks, and Gateway Benefits monthly. Most recently, MDLIVE was updated on November 7, 2026 and Gateway Benefits on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*