# Cigna Envoy® vs PRU E

The clearest difference is rating: PRU E at 4.5 against Cigna Envoy®'s 1.7. PRU E also leads on update cadence (every 2 weeks vs every 2 months) and review sentiment (15% vs 7%). Cigna Envoy®'s advantage is ratings volume (310 vs 11). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PRU E holds the better App Store score, 4.5 against 1.7. That said, the two scores are not equally well evidenced: Cigna Envoy® has 310 ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 7% of Cigna Envoy®'s written reviews are positive against 15% of PRU E's.

Cigna Envoy® ships an update every 2 months, PRU E every 2 weeks. The most recent releases landed on October 20, 2026 and October 8, 2026 respectively.

## The numbers

| Metric | Cigna Envoy® | PRU E |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.7 (310 ratings)](https://appshunter.io/ios/app/cigna-envoy/id840254884/reviews) | **[4.5 (11 ratings)](https://appshunter.io/ios/app/pru-e-benefits/id6467632407/reviews)** |
| Number of ratings | **310** | 11 |
| Positive reviews | 6.9% of reviews | **15.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 50 MB | 162 MB |
| Requires iOS | 16.0 | **12.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 12+ |
| Developer | [Cigna Corporation](https://appshunter.io/developer/562403146) | [INTEGRATED HEALTH PLANS PTE LTD](https://appshunter.io/developer/522001558) |

## What reviewers say

### Cigna Envoy®

[App page](https://appshunter.io/ios/app/cigna-envoy/id840254884)

Manage your health benefits and submit claims on the go with this app designed for Cigna Global Health Benefits customers. Access features like provider search, ID cards, and secure messaging to stay on top of your healthcare needs worldwide.

**Highlights:** Submit and view claims, View and print ID cards, Find healthcare providers, Multi-language support, Secure messaging, Pharmacy access

**In-app purchases:** none

**What reviewers like**

- 👍 Simple claim submission process
- ⚡ Fast and responsive app

**What reviewers complain about**

- 🐛 Frequent crashes and freezes
- 🕰️ Slow and unresponsive at times
- 🔑 Frustrating login process
- 📁 Issues with uploading documents
- 🤔 Confusing and unintuitive UI

**Reported bugs**

- App fails to load past the loading screen
- Secure email feature not functioning properly
- Inconsistent behavior when submitting claims

**Requested features**

- Add biometric login (e.g., Face ID, Touch ID)
- Improve claims tracking and status updates
- Integrate with digital wallets for insurance cards
- Provide more detailed plan and coverage information


### PRU E

[App page](https://appshunter.io/ios/app/pru-e-benefits/id6467632407)

Access your health benefits easily with this app. It provides an e-card for clinic identification, a clinic locator, tele-consultation services, and allows you to submit and track claims. You can also view your benefits, utilization, and balance.

**Highlights:** E-card for panel clinic identification, Panel clinic locator, Tele-Consultation services, Claim submission and tracking, View benefits and utilization, Request for Letter of Guarantee

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Cigna Envoy® free?

Cigna Envoy® is free to download, with no in-app purchases.

### Is PRU E free?

PRU E is free to download, with no in-app purchases.

### Which has better reviews, Cigna Envoy® or PRU E?

PRU E is rated higher. Cigna Envoy® averages 1.7 out of 5 from 310 ratings, while PRU E averages 4.5 from 11 ratings.

### Do Cigna Envoy® or PRU E have ads?

Neither Cigna Envoy® nor PRU E shows ads.

### Which is updated more often, Cigna Envoy® or PRU E?

Cigna Envoy® ships an update every 2 months, and PRU E every 2 weeks. Most recently, Cigna Envoy® was updated on October 20, 2026 and PRU E on October 8, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*