# SecureSmart vs BISSELL Connect

The clearest difference is rating: BISSELL Connect at 4.7 against SecureSmart's 4.3. BISSELL Connect also leads on review sentiment (49% vs 22%) and ratings volume (6K vs 158). SecureSmart's advantage is monetization model (free vs free with in-app purchases). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

BISSELL Connect holds the better App Store score, 4.7 against 4.3. That said, the two scores are not equally well evidenced: BISSELL Connect has 6K ratings behind it against 158, so its average is the more settled of the two. Written reviews point the same way: 22% of SecureSmart's written reviews are positive against 49% of BISSELL Connect's.

SecureSmart ships an update every 2 weeks, BISSELL Connect fortnightly. The most recent releases landed on September 21, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | SecureSmart | BISSELL Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.3 (158 ratings)](https://appshunter.io/ios/app/securesmart/id842850593/reviews) | **[4.7 (6K ratings)](https://appshunter.io/ios/app/bissell-connect/id1126954584/reviews)** |
| Number of ratings | 158 | **6K** |
| Positive reviews | 22.1% of reviews | **48.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 weeks | **Fortnightly** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 273 MB | 68 MB |
| Requires iOS | 16.6 | **15.1** |
| Devices | **iPhone, iPad, Apple Watch** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Alula Holdings, LLC](https://appshunter.io/developer/1356152179) | [BISSELL Homecare, Inc.](https://appshunter.io/developer/350052973) |

## What reviewers say

### SecureSmart

[App page](https://appshunter.io/ios/app/securesmart/id842850593)

Control your home security system remotely. Receive real-time notifications for events like door openings or motion detection. Automate smart devices with custom scenes and recipes to match your daily routines.

**Highlights:** Remote security system control, Real-time event notifications, Customizable zone configurations, Smart device automation (scenes/recipes), Cloud video storage, Flexible IP camera support

**Features:** Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Works great for customers
- 👍 Integration with Alula
- 👍 Convenient remote arm/disarm
- 👍 Useful for programming/alerts
- 👍 Love the keypad feature

**What reviewers complain about**

- 🐛 App crashes frequently
- 🐛 Does not connect to alarm
- 🐛 Cannot arm/disarm alarm
- 🐛 Keypad removed from app
- 🐛 Update not user-friendly

**Reported bugs**

- App crashes after login
- Does not connect after iOS 17 update
- Cannot arm or disarm
- Numbers too small, no color
- Disarm button removed

**Requested features**

- Add progress bars or 'please wait' signs
- Add audible sound for alarms
- Add 4 function keys (ABCD)
- Fix TouchID arming issue
- Allow username/password reset


### BISSELL Connect

[App page](https://appshunter.io/ios/app/bissell-connect/id1126954584)

Manage your connected cleaning devices remotely. Schedule robotic vacuums, access cleaning tips and videos, and reorder supplies. Stay on top of your home's cleanliness from anywhere.

**Highlights:** Remote device management, Cleaning schedules for robotic vacuums, Access cleaning tips and videos, Reorder supplies like formula and filters, View cleaning history, Software updates for machines

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Efficient cleaning
- 💯 Great value
- 🤖 Helpful robot vacuum
- 🧹 Keeps floors clean

**What reviewers complain about**

- 🐛 App issues (crashes, bugs, logging out)
- 🤖 Robot gets stuck easily
- 🔋 Battery life could be better
- 🧹 Cleaning coverage could be improved
- 💧 Mopping feature needs work

**Reported bugs**

- App crashes frequently
- App login issues
- Robot disconnects from WiFi
- App loses device connection/history

**Requested features**

- Add remote control/directional controls
- Improve app functionality (mapping, notifications, settings)
- Integrate with smart home platforms (Google, Alexa)
- Display battery percentage in app
- Ability to silence robot when stuck


## Frequently asked questions

### Is SecureSmart free?

SecureSmart is free to download, with no in-app purchases.

### Is BISSELL Connect free?

BISSELL Connect is free to download, with no in-app purchases.

### Which has better reviews, SecureSmart or BISSELL Connect?

BISSELL Connect is rated higher. SecureSmart averages 4.3 out of 5 from 158 ratings, while BISSELL Connect averages 4.7 from 6K ratings.

### Do SecureSmart or BISSELL Connect have ads?

Neither SecureSmart nor BISSELL Connect shows ads.

### Which is updated more often, SecureSmart or BISSELL Connect?

SecureSmart ships an update every 2 weeks, and BISSELL Connect fortnightly. Most recently, SecureSmart was updated on September 21, 2026 and BISSELL Connect on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*