# HID Mobile Access vs Citrix Secure Web

HID Mobile Access and Citrix Secure Web both sit at 4.7 stars, but that hides the real split: 91% of Citrix Secure Web's written reviews are positive against 19% of HID Mobile Access's. HID Mobile Access's advantage is ratings volume (8.5K vs 1.7K) and device support (4 vs 2). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for HID Mobile Access against 4.7 for Citrix Secure Web. That said, the two scores are not equally well evidenced: HID Mobile Access has 8.5K ratings behind it against 1.7K, so its average is the more settled of the two. Written reviews are what separate them: 19% of HID Mobile Access's written reviews are positive against 91% of Citrix Secure Web's.

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on September 25, 2026 and September 26, 2026 respectively.

## The numbers

| Metric | HID Mobile Access | Citrix Secure Web |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (8.5K ratings)](https://appshunter.io/ios/app/hid-mobile-access/id843238107/reviews) | [4.7 (1.7K ratings)](https://appshunter.io/ios/app/citrix-secure-web/id1155250676/reviews) |
| Number of ratings | **8.5K** | 1.7K |
| Positive reviews | 19.3% of reviews | **90.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | Every 3 months |
| Monetization | Free | Free |
| Size | 131 MB | 33 MB |
| Requires iOS | **15.0** | 16.0 |
| Devices | **iPhone, iPad, iPod, Apple Watch** | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [HID Global](https://appshunter.io/developer/657306800) | [Citrix Systems, Inc.](https://appshunter.io/developer/402844564) |

## What reviewers say

### HID Mobile Access

[App page](https://appshunter.io/ios/app/hid-mobile-access/id843238107)

Unlock doors and gates using your smartphone. This app securely grants access after your organization has been set up with compatible readers and your administrator issues Mobile IDs. It enhances the door opening experience by detecting readers even when the app is closed.

**Highlights:** Unlock doors and gates with smartphone, Secure Mobile IDs, Reader detection when app is closed, Location services for reader detection, Organization setup required

**Features:** Apple Wallet, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient and reliable
- 🔒 Secure mobile access
- 👍 User-friendly
- 🔑 Convenient alternative to physical keys

**What reviewers complain about**

- 🐛 Inconsistent performance
- 🔋 Battery drain issues
- 🔍 Privacy concerns around location access
- ⏱️ Slow response times
- 🔒 Requires app to be open/unlocked

**Reported bugs**

- Bluetooth connectivity issues
- Conflicts with Apple Pay
- Unreliable unlock detection
- Disappearing widget functionality

**Requested features**

- Integration with Apple Wallet
- Standalone Apple Watch functionality
- Customizable settings (e.g. favorite readers)
- Improved background/locked-screen operation


### Citrix Secure Web

[App page](https://appshunter.io/ios/app/citrix-secure-web/id1155250676)

A secure mobile web browser designed for business use, enabling access to the internet and corporate intranets with single sign-on. It offers features like pop-up blocking and secure file downloads, integrating with other enterprise tools.

**Highlights:** Single sign-on, Secure intranet access, Block pop-ups, Secure file downloads, Desktop mode rendering, Offline page downloads

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🔒 Secure and reliable
- 👍 Convenient for remote work
- 👍 Helpful for staying connected
- 🚀 Fast and efficient

**What reviewers complain about**

- 🐛 Occasional crashes or stability issues
- 🔒 Overly restrictive security measures
- 💡 Limited functionality compared to native apps
- 🐛 Slow performance or loading times

**Reported bugs**

- Issues with opening PDF attachments
- Problems with accessing certain websites or web features
- Inconsistent behavior when switching between email and web

**Requested features**

- Ability to open links in native apps
- More customization options
- Improved search and organization of emails
- Integration with personal email/calendar accounts


## Frequently asked questions

### Is HID Mobile Access free?

HID Mobile Access is free to download, with no in-app purchases.

### Is Citrix Secure Web free?

Citrix Secure Web is free to download, with no in-app purchases.

### Which has better reviews, HID Mobile Access or Citrix Secure Web?

HID Mobile Access and Citrix Secure Web are both rated 4.7 out of 5 on the App Store, from 8.5K and 1.7K ratings respectively.

### Do HID Mobile Access or Citrix Secure Web have ads?

Neither HID Mobile Access nor Citrix Secure Web shows ads.

### Which is updated more often, HID Mobile Access or Citrix Secure Web?

HID Mobile Access ships an update every 3 months, and Citrix Secure Web every 3 months. Most recently, HID Mobile Access was updated on September 25, 2026 and Citrix Secure Web on September 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*