# HID Mobile Access vs Trueserve SL

The clearest difference is update cadence: HID Mobile Access at every 3 months against Trueserve SL's every 51 months. Trueserve SL's advantage is iOS requirement (9.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HID Mobile Access ships an update every 3 months, Trueserve SL every 51 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | HID Mobile Access | Trueserve SL |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (9.3K ratings)](https://appshunter.io/ios/app/hid-mobile-access/id843238107/reviews)** | — |
| Number of ratings | **9.3K** | — |
| Positive reviews | 22.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 51 months |
| Monetization | Free | — |
| Size | 134 MB | 3 MB |
| Requires iOS | 15.0 | **9.0** |
| Devices | **iPhone, iPad, iPod, Apple Watch** | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [HID Global](https://appshunter.io/developer/657306800) | [JJL Technologies](https://appshunter.io/developer/1293927184) |

## What reviewers say

### HID Mobile Access

[App page](https://appshunter.io/ios/app/hid-mobile-access/id843238107)

Unlock doors and gates using your smartphone. This app securely grants access after your organization has been set up with compatible readers and your administrator issues Mobile IDs. It enhances the door opening experience by detecting readers even when the app is closed.

**Highlights:** Unlock doors and gates with smartphone, Secure Mobile IDs, Reader detection when app is closed, Location services for reader detection, Organization setup required

**Features:** Apple Wallet, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient and reliable
- 🔒 Secure mobile access
- 👍 User-friendly
- 🔑 Convenient alternative to physical keys

**What reviewers complain about**

- 🐛 Inconsistent performance
- 🔋 Battery drain issues
- 🔍 Privacy concerns around location access
- ⏱️ Slow response times
- 🔒 Requires app to be open/unlocked

**Reported bugs**

- Bluetooth connectivity issues
- Conflicts with Apple Pay
- Unreliable unlock detection
- Disappearing widget functionality

**Requested features**

- Integration with Apple Wallet
- Standalone Apple Watch functionality
- Customizable settings (e.g. favorite readers)
- Improved background/locked-screen operation


### Trueserve SL

[App page](https://appshunter.io/ios/app/trueserve-sl/id1293927185)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is HID Mobile Access free?

HID Mobile Access is free to download, with no in-app purchases.

### Is Trueserve SL free?

Trueserve SL is free to download, with no in-app purchases.

### Do HID Mobile Access or Trueserve SL have ads?

Neither HID Mobile Access nor Trueserve SL shows ads.

### Which is updated more often, HID Mobile Access or Trueserve SL?

HID Mobile Access ships an update every 3 months, and Trueserve SL every 51 months. Most recently, HID Mobile Access was updated on November 6, 2026 and Trueserve SL on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*