# PayRange vs First Step Help

The clearest difference is review sentiment: First Step Help at 100% against PayRange's 13%. First Step Help also leads on monetization model (free vs free with in-app purchases). PayRange's advantage is rating (4.7 vs 3.0) and ratings volume (221K vs 2). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PayRange holds the better App Store score, 4.7 against 3.0. That said, the two scores are not equally well evidenced: PayRange has 221K ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 13% of PayRange's written reviews are positive against 100% of First Step Help's, so the app with the better star average is not the one people write more warmly about.

PayRange ships an update every 2 months, First Step Help every 5 months. The most recent releases landed on September 25, 2026 and September 18, 2026 respectively.

## The numbers

| Metric | PayRange | First Step Help |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (221K ratings)](https://appshunter.io/ios/app/payrange/id845555232/reviews)** | [3.0 (2 ratings)](https://appshunter.io/ios/app/first-step-help/id1478309146/reviews) |
| Number of ratings | **221K** | 2 |
| Positive reviews | 12.5% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 5 months |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#35** | — |
| Size | 21 MB | 55 MB |
| Requires iOS | **12.0** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [PayRange Inc.](https://appshunter.io/developer/845555235) | [First Step Internet, L.L.C.](https://appshunter.io/developer/1478309145) |

## What reviewers say

### PayRange

[App page](https://appshunter.io/ios/app/payrange/id845555232)

**Currently charting:** #35 Top Free · Utilities (US App Store)

Pay for services at supported machines using your phone. Simply swipe on your screen to select a machine and authorize payment, eliminating the need for cash or coins. Enjoy a quick, secure, and convenient way to pay for vending, laundry, and more.

**Highlights:** Pay with phone swipe, Supports vending machines, Supports laundry machines, Supports arcade machines, Supports parking meters, Secure payment processing, Automatic machine detection

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient app for laundry payments
- 👍 Notifies when laundry is done
- 💡 Ability to add small amounts to dryers
- 🤝 Good customer service response

**What reviewers complain about**

- 🐛 App connectivity issues
- 🕰️ Inaccurate time estimates on machines
- 💰 Unexpected fees and charges
- 🔒 Concerns about security and money handling

**Reported bugs**

- App logging users out frequently
- Machines showing as unavailable when they are not
- Payments not registering on machines
- Inability to get refunds for failed transactions

**Requested features**

- Option to pause/cancel wash cycle
- Ability to view machine availability
- More flexible payment options
- Improved user interface


### First Step Help

[App page](https://appshunter.io/ios/app/first-step-help/id1478309146)

This utility app performs various network tests and diagnostics to help troubleshoot internet issues. It allows users to share test results with support agents for faster problem resolution. Additional features include live view sessions and router settings checks.

**Highlights:** Network tests and diagnostics, Share test results with support, Live View sessions, Router settings check, Location data for network analysis

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is PayRange free?

PayRange is free to download, with no in-app purchases.

### Is First Step Help free?

First Step Help is free to download, with no in-app purchases.

### Which has better reviews, PayRange or First Step Help?

PayRange is rated higher. PayRange averages 4.7 out of 5 from 221K ratings, while First Step Help averages 3.0 from 2 ratings.

### Do PayRange or First Step Help have ads?

Neither PayRange nor First Step Help shows ads.

### Which is updated more often, PayRange or First Step Help?

PayRange ships an update every 2 months, and First Step Help every 5 months. Most recently, PayRange was updated on September 25, 2026 and First Step Help on September 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*