# Freshdesk vs WithSecure Mobile Protection

The clearest difference is rating: WithSecure Mobile Protection at 5.0 against Freshdesk's 4.5. WithSecure Mobile Protection also leads on monetization model (free vs freemium). Freshdesk's advantage is ratings volume (3K vs 1) and update cadence (weekly vs every 4 weeks). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

WithSecure Mobile Protection holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Freshdesk has 3K ratings behind it against 1, so its average is the more settled of the two.

Freshdesk ships an update weekly, WithSecure Mobile Protection every 4 weeks. The most recent releases landed on November 11, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Freshdesk | WithSecure Mobile Protection |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (3K ratings)](https://appshunter.io/ios/app/freshdesk/id849713306/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/withsecure-mobile-protection/id1549210826/reviews)** |
| Number of ratings | **3K** | 1 |
| Positive reviews | 33.8% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 4 weeks |
| Monetization | Freemium | **Free** |
| Size | 138 MB | 72 MB |
| Requires iOS | **15.0** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [FRESHWORKS TECHNOLOGIES PRIVATE LIMITED](https://appshunter.io/developer/849713309) | [WithSecure Oyj](https://appshunter.io/developer/1631973893) |

## What reviewers say

### Freshdesk

[App page](https://appshunter.io/ios/app/freshdesk/id849713306)

Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

**Highlights:** Manage tickets from email, phone, chat, and social media, Prioritize and assign tickets to agents, Automate routine tasks with scenarios, Delete tickets and block spam, Log time spent on tickets, Receive push notifications for updates

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Convenient mobile access
- 🚀 Helpful for on-the-go support
- 🚀 Great ticketing system
- 🚀 Well-executed app

**What reviewers complain about**

- 🐛 Unreliable notifications
- 🐛 Buggy and unstable
- 🐛 Poor search and filtering
- 🐛 Clunky and frustrating UI
- 🐛 Missing key features from web version

**Reported bugs**

- Inability to reply to tickets
- Tickets not syncing properly
- Formatting issues with replies
- Compatibility issues with newer iOS versions
- Login problems and frequent logouts

**Requested features**

- Dark mode option
- Ability to save filters and preferences
- Improved search and filtering capabilities
- Integration with knowledge base
- Bulk ticket management tools


### WithSecure Mobile Protection

[App page](https://appshunter.io/ios/app/withsecure-mobile-protection/id1549210826)

This app provides comprehensive mobile security for iOS devices, protecting against phishing, malware, and harmful websites. It also prevents online tracking and blocks malicious SMS messages, ensuring your sensitive information remains safe.

**Highlights:** Browsing Protection, Anti-Tracking, SMS Protection, Malware blocking, Phishing prevention

**Features:** Safari Extension, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Freshdesk free?

Freshdesk is free to download, with no in-app purchases.

### Is WithSecure Mobile Protection free?

WithSecure Mobile Protection is free to download, with no in-app purchases.

### Which has better reviews, Freshdesk or WithSecure Mobile Protection?

WithSecure Mobile Protection is rated higher. Freshdesk averages 4.5 out of 5 from 3K ratings, while WithSecure Mobile Protection averages 5.0 from 1 ratings.

### Do Freshdesk or WithSecure Mobile Protection have ads?

Neither Freshdesk nor WithSecure Mobile Protection shows ads.

### Which is updated more often, Freshdesk or WithSecure Mobile Protection?

Freshdesk ships an update weekly, and WithSecure Mobile Protection every 4 weeks. Most recently, Freshdesk was updated on November 11, 2026 and WithSecure Mobile Protection on November 3, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*