# Freshdesk vs DELAND'S KAISER

The clearest difference is update cadence: Freshdesk at weekly against DELAND'S KAISER's every 13 months. DELAND'S KAISER's advantage is iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Freshdesk ships an update weekly, DELAND'S KAISER every 13 months. The most recent releases landed on November 6, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | Freshdesk | DELAND'S KAISER |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (3K ratings)](https://appshunter.io/ios/app/freshdesk/id849713306/reviews)** | — |
| Number of ratings | **3K** | — |
| Positive reviews | 33.8% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 13 months |
| Monetization | Freemium | — |
| Size | 138 MB | 62 MB |
| Requires iOS | 15.0 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [FRESHWORKS TECHNOLOGIES PRIVATE LIMITED](https://appshunter.io/developer/849713309) | [Dealer's Choice, Inc.](https://appshunter.io/developer/449048366) |

## What reviewers say

### Freshdesk

[App page](https://appshunter.io/ios/app/freshdesk/id849713306)

Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

**Highlights:** Manage tickets from email, phone, chat, and social media, Prioritize and assign tickets to agents, Automate routine tasks with scenarios, Delete tickets and block spam, Log time spent on tickets, Receive push notifications for updates

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Convenient mobile access
- 🚀 Helpful for on-the-go support
- 🚀 Great ticketing system
- 🚀 Well-executed app

**What reviewers complain about**

- 🐛 Unreliable notifications
- 🐛 Buggy and unstable
- 🐛 Poor search and filtering
- 🐛 Clunky and frustrating UI
- 🐛 Missing key features from web version

**Reported bugs**

- Inability to reply to tickets
- Tickets not syncing properly
- Formatting issues with replies
- Compatibility issues with newer iOS versions
- Login problems and frequent logouts

**Requested features**

- Dark mode option
- Ability to save filters and preferences
- Improved search and filtering capabilities
- Integration with knowledge base
- Bulk ticket management tools


### DELAND'S KAISER

[App page](https://appshunter.io/ios/app/delands-kaiser/id6630368709)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Freshdesk free?

Freshdesk is free to download, with no in-app purchases.

### Is DELAND'S KAISER free?

DELAND'S KAISER is free to download, with no in-app purchases.

### Do Freshdesk or DELAND'S KAISER have ads?

Neither Freshdesk nor DELAND'S KAISER shows ads.

### Which is updated more often, Freshdesk or DELAND'S KAISER?

Freshdesk ships an update weekly, and DELAND'S KAISER every 13 months. Most recently, Freshdesk was updated on November 6, 2026 and DELAND'S KAISER on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*