# Virgin Plus My Account vs Hydro

The clearest difference is review sentiment: Hydro at 65% against Virgin Plus My Account's 17%. Hydro also leads on iOS requirement (16.7 vs 18.0). Virgin Plus My Account's advantage is ratings volume (3.7K vs 8) and rating (4.5 vs 4.1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Virgin Plus My Account holds the better App Store score, 4.5 against 4.1. That said, the two scores are not equally well evidenced: Virgin Plus My Account has 3.7K ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 17% of Virgin Plus My Account's written reviews are positive against 65% of Hydro's, so the app with the better star average is not the one people write more warmly about.

Virgin Plus My Account ships an update every 3 weeks, Hydro every 6 weeks. The most recent releases landed on November 10, 2026 and November 6, 2026 respectively.

## The numbers

| Metric | Virgin Plus My Account | Hydro |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (3.7K ratings)](https://appshunter.io/ios/app/virgin-plus-my-account/id853116586/reviews)** | [4.1 (8 ratings)](https://appshunter.io/ios/app/hydro-quebec/id1045080947/reviews) |
| Number of ratings | **3.7K** | 8 |
| Positive reviews | 17.5% of reviews | **64.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 6 weeks |
| Monetization | Free | Free |
| Size | 570 MB | 73 MB |
| Requires iOS | 18.0 | **16.7** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Virgin Plus](https://appshunter.io/developer/407620131) | [Hydro Québec](https://appshunter.io/developer/1045080946) |

## What reviewers say

### Virgin Plus My Account

[App page](https://appshunter.io/ios/app/virgin-plus-my-account/id853116586)

Manage your mobile account 24/7 with this app. Pay bills, check usage, change plans, and add services like travel passes. It's designed for monthly members and offers support within the app.

**Highlights:** Pay and view bills, Check usage, Change monthly plans, Manage travel passes, Add/remove add-ons, View plan details

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🙌 Excellent customer service
- 💨 Fast and easy to use app
- 👍 Reliable and consistent service
- 🤝 Positive user experience

**What reviewers complain about**

- 🔍 Difficult to navigate and find information
- 🔍 Lack of transparency in billing and plan changes
- 🔍 Unreliable network coverage and data speeds
- 🔍 Poor communication with customers
- 🔍 Overpriced plans and hidden fees

**Reported bugs**

- App crashes and freezes frequently
- Inconsistent language settings
- Billing and payment issues
- Inaccurate data usage tracking

**Requested features**

- Add dark mode option
- Improve app performance and responsiveness
- Provide more detailed usage and billing information
- Enhance customer support and communication channels


### Hydro

[App page](https://appshunter.io/ios/app/hydro-quebec/id1045080947)

Monitor power outages, track your electricity usage, and manage your account. Get outage updates, view consumption data, and access billing information. Receive personalized recommendations to help you save energy.

**Highlights:** Track power outage status, Monitor electricity consumption, View billing and payment history, Sign up for payment plans, Receive outage notifications, Get personalized energy-saving tips

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 💡 Useful for tracking consumption
- 💡 Provides outage information
- 💡 Concise and clear interface
- 💡 Good for managing account

**What reviewers complain about**

- 🐛 Slow to load
- 🐛 Frequently under maintenance
- 🐛 Unresponsive on mobile
- 🐛 Login issues
- 🐛 App not working

**Reported bugs**

- System verification for outages not working
- Application not supported message
- Application doesn't work
- Impossible to connect after update
- Forgets biometric data

**Requested features**

- Dark mode option
- Ability to classify multiple addresses
- Add 2FA
- Real-time maintenance team arrival status
- Consumption history beyond one day


## Frequently asked questions

### Is Virgin Plus My Account free?

Virgin Plus My Account is free to download, with no in-app purchases.

### Is Hydro free?

Hydro is free to download, with no in-app purchases.

### Which has better reviews, Virgin Plus My Account or Hydro?

Virgin Plus My Account is rated higher. Virgin Plus My Account averages 4.5 out of 5 from 3.7K ratings, while Hydro averages 4.1 from 8 ratings.

### Do Virgin Plus My Account or Hydro have ads?

Neither Virgin Plus My Account nor Hydro shows ads.

### Which is updated more often, Virgin Plus My Account or Hydro?

Virgin Plus My Account ships an update every 3 weeks, and Hydro every 6 weeks. Most recently, Virgin Plus My Account was updated on November 10, 2026 and Hydro on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*