# Virgin Plus My Account vs JGH Users Guide

The clearest difference is rating: JGH Users Guide at 5.0 against Virgin Plus My Account's 4.5. JGH Users Guide also leads on iOS requirement (11.0 vs 18.0). Virgin Plus My Account's advantage is update cadence (every 3 weeks vs every 6 months) and ratings volume (3.7K vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

JGH Users Guide holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Virgin Plus My Account has 3.7K ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 18% of Virgin Plus My Account's written reviews are positive against 0% of JGH Users Guide's, so the app with the better star average is not the one people write more warmly about.

Virgin Plus My Account ships an update every 3 weeks, JGH Users Guide every 6 months. The most recent releases landed on October 27, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Virgin Plus My Account | JGH Users Guide |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (3.7K ratings)](https://appshunter.io/ios/app/virgin-plus-my-account/id853116586/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/jgh-users-guide/id1611968487/reviews)** |
| Number of ratings | **3.7K** | 2 |
| Positive reviews | **17.6% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 6 months |
| Monetization | Free | Free |
| Size | 570 MB | 32 MB |
| Requires iOS | 18.0 | **11.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Virgin Plus](https://appshunter.io/developer/407620131) | [Hopital Gnral Juif Sir Mortimer B. Davis](https://appshunter.io/developer/1611968489) |

## What reviewers say

### Virgin Plus My Account

[App page](https://appshunter.io/ios/app/virgin-plus-my-account/id853116586)

Manage your mobile and internet services conveniently from your smartphone. Pay bills, monitor usage, and make plan changes with ease. Access support and manage add-ons like travel passes directly within the application.

**Highlights:** Pay and manage bills, Check data and internet usage, Change monthly plans, Add and remove add-ons, Manage travel passes, View plan details

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🙌 Excellent customer service
- 💨 Fast and easy to use app
- 👍 Reliable and consistent service
- 🤝 Positive user experience

**What reviewers complain about**

- 🔍 Difficult to navigate and find information
- 🔍 Lack of transparency in billing and plan changes
- 🔍 Unreliable network coverage and data speeds
- 🔍 Poor communication with customers
- 🔍 Overpriced plans and hidden fees

**Reported bugs**

- App crashes and freezes frequently
- Inconsistent language settings
- Billing and payment issues
- Inaccurate data usage tracking

**Requested features**

- Add dark mode option
- Improve app performance and responsiveness
- Provide more detailed usage and billing information
- Enhance customer support and communication channels


### JGH Users Guide

[App page](https://appshunter.io/ios/app/jgh-users-guide/id1611968487)

Navigate the hospital with ease using step-by-step directions and access essential patient information digitally. This app helps you find your way, understand your rights, and provide feedback on your experience.

**Highlights:** Step-by-step hospital navigation, Digital access to patient rights, User committee information, Anonymous user satisfaction surveys, Contact information for user committee

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is Virgin Plus My Account free?

Virgin Plus My Account is free to download, with no in-app purchases.

### Is JGH Users Guide free?

JGH Users Guide is free to download, with no in-app purchases.

### Which has better reviews, Virgin Plus My Account or JGH Users Guide?

JGH Users Guide is rated higher. Virgin Plus My Account averages 4.5 out of 5 from 3.7K ratings, while JGH Users Guide averages 5.0 from 2 ratings.

### Do Virgin Plus My Account or JGH Users Guide have ads?

Neither Virgin Plus My Account nor JGH Users Guide shows ads.

### Which is updated more often, Virgin Plus My Account or JGH Users Guide?

Virgin Plus My Account ships an update every 3 weeks, and JGH Users Guide every 6 months. Most recently, Virgin Plus My Account was updated on October 27, 2026 and JGH Users Guide on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*