# TSW Mobile Client vs Oracle Field Service

The clearest difference is rating: Oracle Field Service at 4.3 against TSW Mobile Client's 2.9. Oracle Field Service also leads on update cadence (every 2 months vs every 13 months) and review sentiment (24% vs 0%). TSW Mobile Client's advantage is monetization model (free vs subscription). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Oracle Field Service holds the better App Store score, 4.3 against 2.9. That said, the two scores are not equally well evidenced: Oracle Field Service has 400 ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 0% of TSW Mobile Client's written reviews are positive against 24% of Oracle Field Service's.

TSW Mobile Client ships an update every 13 months, Oracle Field Service every 2 months. The most recent releases landed on November 4, 2026 and November 11, 2026 respectively.

## The numbers

| Metric | TSW Mobile Client | Oracle Field Service |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.9 (10 ratings)](https://appshunter.io/ios/app/tsw-mobile-client/id858570597/reviews) | **[4.3 (400 ratings)](https://appshunter.io/ios/app/oracle-field-service/id1363168467/reviews)** |
| Number of ratings | 10 | **400** |
| Positive reviews | 0.0% of reviews | **23.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 13 months | **Every 2 months** |
| Monetization | **Free** | Subscription |
| Size | 71 MB | 38 MB |
| Requires iOS | 15.0 | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Johnson Controls, Inc.](https://appshunter.io/developer/503559091) | [Oracle America, Inc.](https://appshunter.io/developer/284793707) |

## What reviewers say

### TSW Mobile Client

[App page](https://appshunter.io/ios/app/tsw-mobile-client/id858570597)

Access fire alarm network information remotely from your mobile device. View system status and perform limited control functions for system testing and maintenance. Requires network connectivity to a TrueSite Workstation.

**Highlights:** Fire alarm network annunciation access, View fire, priority 2, supervisory, and trouble conditions, Limited password-controlled functions for system testing, Alarm, silence, and reset controls, Connect unlimited clients simultaneously, Remote access via VPN on cellular service

**Features:** macOS Compatibility

**In-app purchases:** none


### Oracle Field Service

[App page](https://appshunter.io/ios/app/oracle-field-service/id1363168467)

Empower mobile workers with seamless access to work activities and communications. Manage routes, update tasks, track inventory, and stay connected, even offline. Synchronizes automatically when connectivity is restored.

**Highlights:** Access and manage work activities, Route management, View activity details, Provide activity updates, Inventory management, Peer communication, Offline synchronization

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Clean, modern, and user-friendly interface
- 🗺️ Effective map integration and GPS features
- 💬 Useful collaboration messaging capabilities
- ⚡ Good field work efficiency for data capture
- 🔗 Quick link functionality speeds up workflows

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- ⏱️ Persistent lag and slow performance
- 🔐 Constant login/logout issues requiring reinstalls
- 📱 Severe iOS compatibility problems
- 🔄 App requires frequent deletion and reinstallation

**Reported bugs**

- iOS 13.1+ compatibility breaking app functionality
- FTA plugin not loading on iPhone devices
- Health check feature non-functional on iOS
- GPS/map features failing intermittently
- Configuration connection errors on startup

**Requested features**

- Remember login credentials with fingerprint authentication
- Prevent automatic logout during extended idle periods
- Improve app loading and data sending speeds
- Add photo library access alongside camera option
- Display current time and cell signal strength


## Frequently asked questions

### Is TSW Mobile Client free?

TSW Mobile Client is free to download, with no in-app purchases.

### Is Oracle Field Service free?

Oracle Field Service is free to download, with no in-app purchases.

### Which has better reviews, TSW Mobile Client or Oracle Field Service?

Oracle Field Service is rated higher. TSW Mobile Client averages 2.9 out of 5 from 10 ratings, while Oracle Field Service averages 4.3 from 400 ratings.

### Do TSW Mobile Client or Oracle Field Service have ads?

Neither TSW Mobile Client nor Oracle Field Service shows ads.

### Which is updated more often, TSW Mobile Client or Oracle Field Service?

TSW Mobile Client ships an update every 13 months, and Oracle Field Service every 2 months. Most recently, TSW Mobile Client was updated on November 4, 2026 and Oracle Field Service on November 11, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*