# iiNet Support vs Mirabella Genio

The clearest difference is rating: Mirabella Genio at 4.1 against iiNet Support's 1.3. Mirabella Genio also leads on review sentiment (22% vs 10%). iiNet Support's advantage is ratings volume (298 vs 59). On price, update cadence, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Mirabella Genio holds the better App Store score, 4.1 against 1.3. That said, the two scores are not equally well evidenced: iiNet Support has 298 ratings behind it against 59, so its average is the more settled of the two. Written reviews point the same way: 10% of iiNet Support's written reviews are positive against 22% of Mirabella Genio's.

iiNet Support ships an update every 3 months, Mirabella Genio every 2 months. The most recent releases landed on October 20, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | iiNet Support | Mirabella Genio |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.3 (298 ratings)](https://appshunter.io/ios/app/iinet-support/id860414953/reviews) | **[4.1 (59 ratings)](https://appshunter.io/ios/app/mirabella-genio/id1433852322/reviews)** |
| Number of ratings | **298** | 59 |
| Positive reviews | 10.0% of reviews | **22.4% of reviews** |
| In-app purchases | No | No |
| Ads | — | No |
| Update frequency | Every 3 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 7 MB | 225 MB |
| Requires iOS | **12.4** | 13.0 |
| Devices | iPhone, iPod | **iPhone, iPod, Apple Watch** |
| Age rating | 4+ | 12+ |
| Developer | [iiNet Limited](https://appshunter.io/developer/408597343) | [John Hoang](https://appshunter.io/developer/1433852321) |

## What reviewers say

### iiNet Support

[App page](https://appshunter.io/ios/app/iinet-support/id860414953)

Manage your internet and mobile services easily from your smartphone. Track usage, view invoices, contact support, and update your details all in one place.

**Highlights:** Check monthly service usage, Contact support with one tap, View current support wait times, Access past invoices, Update contact details

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Works fine for some users
- 👍 Provides necessary information
- 👍 Accurate data usage graph

**What reviewers complain about**

- 🐛 App is clunky and unusable
- 🐛 Outdated interface
- 🐛 Constantly crashes
- 🐛 Login issues
- 🐛 Slow performance

**Reported bugs**

- Won't log in
- Code not auto-filled in 2FA
- Cannot save password
- App crashes
- Login credentials displayed in white text on white background

**Requested features**

- Implement Face ID/biometric login
- Save login details
- Improve 2FA implementation (auto-fill, paste)
- Develop a proper native app
- Update app for modern devices/screen sizes


### Mirabella Genio

[App page](https://appshunter.io/ios/app/mirabella-genio/id1433852322)

Control your smart home devices remotely from anywhere using a Wi-Fi connection. Integrate with voice assistants like Amazon Echo and Google Home for hands-free operation. Easily manage multiple devices, share access with family, and set timers for automated functions.

**Highlights:** Remote device control, Voice control integration, Timer functions, Device sharing, Multi-device management, Easy connection

**Features:** macOS Compatibility, Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to set up
- 🚀 Affordable smart devices
- 🔒 Robust security features
- 🎨 Good light quality
- 👍 Handy to control lights remotely

**What reviewers complain about**

- 🐛 Frequent disconnections and reconnections required
- 🐛 Buggy app with crashes and issues
- 🔌 Unreliable connectivity
- 🤔 Limited functionality in the app
- 🤔 Confusing settings and menus

**Reported bugs**

- App crashing and freezing
- Devices randomly going offline
- Scheduling and automation issues
- Pairing and setup problems
- Incompatibility with certain networks

**Requested features**

- Dark mode option
- Ability to save custom color presets
- Widget functionality for quick controls
- Better time zone support
- Siri/HomeKit integration


## Frequently asked questions

### Is iiNet Support free?

iiNet Support is free to download, with no in-app purchases.

### Is Mirabella Genio free?

Mirabella Genio is free to download, with no in-app purchases.

### Which has better reviews, iiNet Support or Mirabella Genio?

Mirabella Genio is rated higher. iiNet Support averages 1.3 out of 5 from 298 ratings, while Mirabella Genio averages 4.1 from 59 ratings.

### Which is updated more often, iiNet Support or Mirabella Genio?

iiNet Support ships an update every 3 months, and Mirabella Genio every 2 months. Most recently, iiNet Support was updated on October 20, 2026 and Mirabella Genio on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*