# iiNet Support vs Roadside Assist

The clearest difference is rating: Roadside Assist at 1.6 against iiNet Support's 1.3. iiNet Support's advantage is update cadence (every 3 months vs every 8 months) and ratings volume (298 vs 50). On price, review sentiment, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Roadside Assist holds the better App Store score, 1.6 against 1.3. That said, the two scores are not equally well evidenced: iiNet Support has 298 ratings behind it against 50, so its average is the more settled of the two. Written reviews complicate that: 10% of iiNet Support's written reviews are positive against 2% of Roadside Assist's, so the app with the better star average is not the one people write more warmly about.

iiNet Support ships an update every 3 months, Roadside Assist every 8 months. The most recent releases landed on October 20, 2026 and October 12, 2026 respectively.

## The numbers

| Metric | iiNet Support | Roadside Assist |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.3 (298 ratings)](https://appshunter.io/ios/app/iinet-support/id860414953/reviews) | **[1.6 (50 ratings)](https://appshunter.io/ios/app/roadside-assist/id1472140676/reviews)** |
| Number of ratings | **298** | 50 |
| Positive reviews | **10.0% of reviews** | 2.3% of reviews |
| In-app purchases | No | No |
| Ads | — | No |
| Update frequency | **Every 3 months** | Every 8 months |
| Monetization | Free | Free |
| Size | 7 MB | 82 MB |
| Requires iOS | **12.4** | 16.0 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [iiNet Limited](https://appshunter.io/developer/408597343) | [365 Assistance Pty Limited](https://appshunter.io/developer/1457148506) |

## What reviewers say

### iiNet Support

[App page](https://appshunter.io/ios/app/iinet-support/id860414953)

Manage your internet and mobile services easily from your smartphone. Track usage, view invoices, contact support, and update your details all in one place.

**Highlights:** Check monthly service usage, Contact support with one tap, View current support wait times, Access past invoices, Update contact details

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Works fine for some users
- 👍 Provides necessary information
- 👍 Accurate data usage graph

**What reviewers complain about**

- 🐛 App is clunky and unusable
- 🐛 Outdated interface
- 🐛 Constantly crashes
- 🐛 Login issues
- 🐛 Slow performance

**Reported bugs**

- Won't log in
- Code not auto-filled in 2FA
- Cannot save password
- App crashes
- Login credentials displayed in white text on white background

**Requested features**

- Implement Face ID/biometric login
- Save login details
- Improve 2FA implementation (auto-fill, paste)
- Develop a proper native app
- Update app for modern devices/screen sizes


### Roadside Assist

[App page](https://appshunter.io/ios/app/roadside-assist/id1472140676)

Get quick and reliable roadside assistance across Australia. Request help for various issues like empty fuel tanks or locked keys with just a few taps. Track your service provider's arrival and stay connected with family members' assistance status.

**Highlights:** 24/7 roadside assistance, Assistance for common vehicle issues, GPS location tracking, Service provider ETA updates, Multi-family membership accounts, Quick request functionality

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is iiNet Support free?

iiNet Support is free to download, with no in-app purchases.

### Is Roadside Assist free?

Roadside Assist is free to download, with no in-app purchases.

### Which has better reviews, iiNet Support or Roadside Assist?

Roadside Assist is rated higher. iiNet Support averages 1.3 out of 5 from 298 ratings, while Roadside Assist averages 1.6 from 50 ratings.

### Which is updated more often, iiNet Support or Roadside Assist?

iiNet Support ships an update every 3 months, and Roadside Assist every 8 months. Most recently, iiNet Support was updated on October 20, 2026 and Roadside Assist on October 12, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*