# iiNet Support vs UpCharge

The clearest difference is update cadence: UpCharge at every 3 weeks against iiNet Support's every 3 months. iiNet Support's advantage is review sentiment (10% vs 0%) and iOS requirement (12.4 vs 15.1). On price, in-app purchases, monetization model and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

iiNet Support ships an update every 3 months, UpCharge every 3 weeks. The most recent releases landed on September 13, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | iiNet Support | UpCharge |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.3 (298 ratings)](https://appshunter.io/ios/app/iinet-support/id860414953/reviews)** | — |
| Number of ratings | **298** | — |
| Positive reviews | **10.0% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | — | No |
| Update frequency | Every 3 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 7 MB | 38 MB |
| Requires iOS | **12.4** | 15.1 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [iiNet Limited](https://appshunter.io/developer/408597343) | [EVUp PTY LTD](https://appshunter.io/developer/1636227216) |

## What reviewers say

### iiNet Support

[App page](https://appshunter.io/ios/app/iinet-support/id860414953)

Manage your internet and mobile services easily from your smartphone. Track usage, view invoices, contact support, and update your details all in one place.

**Highlights:** Check monthly service usage, Contact support with one tap, View current support wait times, Access past invoices, Update contact details

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Works fine for some users
- 👍 Provides necessary information
- 👍 Accurate data usage graph

**What reviewers complain about**

- 🐛 App is clunky and unusable
- 🐛 Outdated interface
- 🐛 Constantly crashes
- 🐛 Login issues
- 🐛 Slow performance

**Reported bugs**

- Won't log in
- Code not auto-filled in 2FA
- Cannot save password
- App crashes
- Login credentials displayed in white text on white background

**Requested features**

- Implement Face ID/biometric login
- Save login details
- Improve 2FA implementation (auto-fill, paste)
- Develop a proper native app
- Update app for modern devices/screen sizes


### UpCharge

[App page](https://appshunter.io/ios/app/upcharge/id1636227214)

Find and book EV charging stations across Australia. Monitor your charging sessions remotely, track expenses, and receive real-time updates. Enjoy a seamless charging experience with advance booking to avoid waiting.

**Highlights:** Find EV charging stations, Book chargers in advance, Monitor charging sessions remotely, Track charging expenses, Real-time charging updates

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is iiNet Support free?

iiNet Support is free to download, with no in-app purchases.

### Is UpCharge free?

UpCharge is free to download, with no in-app purchases.

### Which is updated more often, iiNet Support or UpCharge?

iiNet Support ships an update every 3 months, and UpCharge every 3 weeks. Most recently, iiNet Support was updated on September 13, 2026 and UpCharge on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*