# iiNet Support vs AGL

The clearest difference is rating: AGL at 4.7 against iiNet Support's 1.3. AGL also leads on review sentiment (42% vs 10%) and ratings volume (52K vs 298). iiNet Support's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (12.4 vs 17.0). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

AGL holds the better App Store score, 4.7 against 1.3. That said, the two scores are not equally well evidenced: AGL has 52K ratings behind it against 298, so its average is the more settled of the two. Written reviews point the same way: 10% of iiNet Support's written reviews are positive against 42% of AGL's.

iiNet Support ships an update every 3 months, AGL every 3 weeks. The most recent releases landed on September 13, 2026 and October 3, 2026 respectively.

## The numbers

| Metric | iiNet Support | AGL |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.3 (298 ratings)](https://appshunter.io/ios/app/iinet-support/id860414953/reviews) | **[4.7 (52K ratings)](https://appshunter.io/ios/app/agl/id979410553/reviews)** |
| Number of ratings | 298 | **52K** |
| Positive reviews | 10.0% of reviews | **41.5% of reviews** |
| In-app purchases | No | No |
| Ads | — | No |
| Update frequency | Every 3 months | **Every 3 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 7 MB | 119 MB |
| Requires iOS | **12.4** | 17.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [iiNet Limited](https://appshunter.io/developer/408597343) | [AGL Energy Limited](https://appshunter.io/developer/323220375) |

## What reviewers say

### iiNet Support

[App page](https://appshunter.io/ios/app/iinet-support/id860414953)

Manage your internet and mobile services easily from your smartphone. Track usage, view invoices, contact support, and update your details all in one place.

**Highlights:** Check monthly service usage, Contact support with one tap, View current support wait times, Access past invoices, Update contact details

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Works fine for some users
- 👍 Provides necessary information
- 👍 Accurate data usage graph

**What reviewers complain about**

- 🐛 App is clunky and unusable
- 🐛 Outdated interface
- 🐛 Constantly crashes
- 🐛 Login issues
- 🐛 Slow performance

**Reported bugs**

- Won't log in
- Code not auto-filled in 2FA
- Cannot save password
- App crashes
- Login credentials displayed in white text on white background

**Requested features**

- Implement Face ID/biometric login
- Save login details
- Improve 2FA implementation (auto-fill, paste)
- Develop a proper native app
- Update app for modern devices/screen sizes


### AGL

[App page](https://appshunter.io/ios/app/agl/id979410553)

Manage your energy, internet, and mobile accounts in one place. Track electricity and gas usage, view bills, monitor data, and manage solar energy systems. Get support and access exclusive offers.

**Highlights:** Track energy consumption, View and manage bills, Monitor internet and mobile plans, Manage solar energy systems, Update payment methods, 24/7 chat support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Helpful for tracking usage
- 💡 Useful for budgeting
- 👍 Informative and insightful
- 👍 Great app overall

**What reviewers complain about**

- 🐛 Inaccurate data and billing information
- 🐛 Slow or delayed data updates
- 🐛 Confusing or misleading usage information
- 🔒 Poor customer service and support
- 🐛 App crashes and glitches

**Reported bugs**

- Inability to log in or access account
- Incorrect or missing usage data
- Billing issues and discrepancies
- App crashes and freezes
- Unreliable performance and functionality

**Requested features**

- Faster data updates and real-time usage tracking
- Improved billing transparency and accuracy
- Integration of gas and electricity accounts
- More detailed usage analytics and insights
- Ability to export data and usage history


## Frequently asked questions

### Is iiNet Support free?

iiNet Support is free to download, with no in-app purchases.

### Is AGL free?

AGL is free to download, with no in-app purchases.

### Which has better reviews, iiNet Support or AGL?

AGL is rated higher. iiNet Support averages 1.3 out of 5 from 298 ratings, while AGL averages 4.7 from 52K ratings.

### Which is updated more often, iiNet Support or AGL?

iiNet Support ships an update every 3 months, and AGL every 3 weeks. Most recently, iiNet Support was updated on September 13, 2026 and AGL on October 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*