# West Elm vs Madewell

The clearest difference is ads: West Elm at none against Madewell's shown. West Elm also leads on monetization model (free vs free with in-app purchases) and review sentiment (31% vs 11%). Madewell's advantage is ratings volume (26K vs 6K). On price, rating, update cadence and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for West Elm against 4.8 for Madewell. Both are backed by a comparable volume of ratings — 6K and 26K respectively. Written reviews are what separate them: 31% of West Elm's written reviews are positive against 11% of Madewell's.

West Elm ships an update every 3 weeks, Madewell fortnightly. The most recent releases landed on November 9, 2026 and November 6, 2026 respectively.

## The numbers

| Metric | West Elm | Madewell |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (6K ratings)](https://appshunter.io/ios/app/west-elm/id867468341/reviews)** | [4.8 (26K ratings)](https://appshunter.io/ios/app/madewell/id1545013661/reviews) |
| Number of ratings | 6K | **26K** |
| Positive reviews | **31.3% of reviews** | 10.5% of reviews |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | Every 3 weeks | **Fortnightly** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 341 MB | 129 MB |
| Requires iOS | 17.0 | 17.0 |
| Devices | iPhone | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Williams-Sonoma, Inc.](https://appshunter.io/developer/387049654) | [JCrew Group INC](https://appshunter.io/developer/1454170923) |

## What reviewers say

### West Elm

[App page](https://appshunter.io/ios/app/west-elm/id867468341)

Discover modern furniture, home décor, and design inspiration. Create personalized registries, book design consultations, and shop curated looks for every room. Effortlessly design a home that reflects your unique style.

**Highlights:** Discover new arrivals and collections, Create and manage wedding registries, Book virtual or in-store design consultations, Shop curated looks by room, Receive personalized product recommendations, Shop kids furniture and decor

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Excellent customer service
- 🚀 Quality and style of products
- 💡 Free swatch samples
- 🤩 Unique and beautiful designs

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- 🔍 Poor search and navigation functionality
- 🛒 Issues with cart and saved items
- ⏰ Long delivery times and order delays
- 🔌 Buggy and unresponsive app performance

**Reported bugs**

- App crashes when trying to return items
- Inability to link rewards account
- Saved items disappearing from cart
- Shipping and delivery information not accurate

**Requested features**

- Add AR view in room feature
- Improve product reviews and ratings
- Allow opting out of promotional emails
- Fix login and account management issues


### Madewell

[App page](https://appshunter.io/ios/app/madewell/id1545013661)

Discover and shop the latest fashion, from denim to accessories. Track your loyalty benefits, view order history, and get inspired by curated editorials. Save favorites and enjoy a seamless checkout experience.

**Highlights:** Shop latest arrivals, Track Insider benefits, View order history, Save favorite styles, Read customer reviews, Discover editorials

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💻 Great styles
- 🛒 Convenient app for shopping

**What reviewers complain about**

- 🐛 Glitchy and buggy app
- 🔍 Inconsistent filtering and search
- 🔑 Login and account issues
- 🛒 Cart and order issues
- 🔍 Slow loading and performance

**Reported bugs**

- App freezes and crashes
- Items disappear from cart
- Rewards not applying correctly
- Inconsistent login experience

**Requested features**

- Sync app and website data
- Improve account management
- Streamline checkout process
- Enhance filtering and search


## Frequently asked questions

### Is West Elm free?

West Elm is free to download, with no in-app purchases.

### Is Madewell free?

Madewell is free to download, with no in-app purchases.

### Which has better reviews, West Elm or Madewell?

West Elm is rated higher. West Elm averages 4.8 out of 5 from 6K ratings, while Madewell averages 4.8 from 26K ratings.

### Do West Elm or Madewell have ads?

Madewell shows ads; West Elm does not.

### Which is updated more often, West Elm or Madewell?

West Elm ships an update every 3 weeks, and Madewell fortnightly. Most recently, West Elm was updated on November 9, 2026 and Madewell on November 6, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*