# West Elm vs Ruggable

West Elm and Ruggable both sit at 4.8 stars, but that hides the real split: 72% of Ruggable's written reviews are positive against 31% of West Elm's. West Elm's advantage is monetization model (free vs free with in-app purchases). On price, rating, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for West Elm against 4.9 for Ruggable. Both are backed by a comparable volume of ratings — 5.9K and 5.7K respectively. Written reviews are what separate them: 31% of West Elm's written reviews are positive against 72% of Ruggable's.

West Elm ships an update every 3 weeks, Ruggable monthly. The most recent releases landed on November 1, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | West Elm | Ruggable |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (5.9K ratings)](https://appshunter.io/ios/app/west-elm/id867468341/reviews) | **[4.9 (5.7K ratings)](https://appshunter.io/ios/app/ruggable/id1621795624/reviews)** |
| Number of ratings | **5.9K** | 5.7K |
| Positive reviews | 31.3% of reviews | **72.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Monthly |
| Monetization | **Free** | Free with in-app purchases |
| Size | 344 MB | 87 MB |
| Requires iOS | 17.0 | **16.4** |
| Devices | iPhone | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Williams-Sonoma, Inc.](https://appshunter.io/developer/387049654) | [Ruggable LLC](https://appshunter.io/developer/1621795836) |

## What reviewers say

### West Elm

[App page](https://appshunter.io/ios/app/west-elm/id867468341)

Discover the latest home decor arrivals and seasonal inspiration. Create and manage your wedding registry easily, and get expert design advice for your dream space. Shop curated room looks and receive personalized recommendations.

**Highlights:** Discover latest arrivals, Seasonal inspiration, Wedding registry management, Virtual design help, Shop by room, Personalized recommendations

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Excellent customer service
- 🚀 Quality and style of products
- 💡 Free swatch samples
- 🤩 Unique and beautiful designs

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- 🔍 Poor search and navigation functionality
- 🛒 Issues with cart and saved items
- ⏰ Long delivery times and order delays
- 🔌 Buggy and unresponsive app performance

**Reported bugs**

- App crashes when trying to return items
- Inability to link rewards account
- Saved items disappearing from cart
- Shipping and delivery information not accurate

**Requested features**

- Add AR view in room feature
- Improve product reviews and ratings
- Allow opting out of promotional emails
- Fix login and account management issues


### Ruggable

[App page](https://appshunter.io/ios/app/ruggable/id1621795624)

Discover stylish, machine-washable rugs, runners, and doormats designed to handle everyday messes. Choose from over 1,000 designs and five textures for a beautiful and practical home solution.

**Highlights:** Machine-washable rugs, Area rugs, runners, doormats, Durable and stain-resistant, Over 1,000 designs, Five texture options

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Washable and easy to clean rugs
- 🚀 Convenient machine washing
- 💕 Beautiful and high-quality designs
- 🐶 Great for homes with pets
- 🏠 Versatile for different rooms and spaces

**What reviewers complain about**

- 🤯 Frustrating payment and ordering process
- 🔍 Lack of filtering and sorting options
- 🔌 Sync issues between app and website
- 📱 Subpar mobile app experience
- 🤑 Concerns about pricing and discounts

**Reported bugs**

- App crashes and freezes
- Inaccurate point tracking and rewards
- Discounts and promotions not working as expected

**Requested features**

- View rug in room feature
- Improved rewards program and point management
- Better filtering and sorting options
- Live customer support chat
- Seamless sync between app and website


## Frequently asked questions

### Is West Elm free?

West Elm is free to download, with no in-app purchases.

### Is Ruggable free?

Ruggable is free to download, with no in-app purchases.

### Which has better reviews, West Elm or Ruggable?

Ruggable is rated higher. West Elm averages 4.8 out of 5 from 5.9K ratings, while Ruggable averages 4.9 from 5.7K ratings.

### Do West Elm or Ruggable have ads?

Neither West Elm nor Ruggable shows ads.

### Which is updated more often, West Elm or Ruggable?

West Elm ships an update every 3 weeks, and Ruggable monthly. Most recently, West Elm was updated on November 1, 2026 and Ruggable on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*