# West Elm vs CB2

The clearest difference is ads: West Elm at none against CB2's shown. West Elm also leads on monetization model (free vs free with in-app purchases) and ratings volume (5.2K vs 844). On price, rating, review sentiment and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for West Elm against 4.9 for CB2. That said, the two scores are not equally well evidenced: West Elm has 5.2K ratings behind it against 844, so its average is the more settled of the two. Written reviews are what separate them: 30% of West Elm's written reviews are positive against 36% of CB2's.

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 20, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | West Elm | CB2 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (5.2K ratings)](https://appshunter.io/ios/app/west-elm/id867468341/reviews) | **[4.9 (844 ratings)](https://appshunter.io/ios/app/cb2/id6458787569/reviews)** |
| Number of ratings | **5.2K** | 844 |
| Positive reviews | 30.3% of reviews | **35.7% of reviews** |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Monetization | **Free** | Free with in-app purchases |
| Size | 257 MB | 151 MB |
| Requires iOS | **16.0** | 17.0 |
| Devices | iPhone | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Williams-Sonoma, Inc.](https://appshunter.io/developer/387049654) | [Crate and Barrel](https://appshunter.io/developer/529356022) |

## What reviewers say

### West Elm

[App page](https://appshunter.io/ios/app/west-elm/id867468341)

Discover the latest home decor arrivals and seasonal inspiration. Create and manage your wedding registry easily, and get expert design advice for your dream space. Shop curated room looks and receive personalized recommendations.

**Highlights:** Discover latest arrivals, Seasonal inspiration, Wedding registry management, Virtual design help, Shop by room, Personalized recommendations

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Excellent customer service
- 🚀 Quality and style of products
- 💡 Free swatch samples
- 🤩 Unique and beautiful designs

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- 🔍 Poor search and navigation functionality
- 🛒 Issues with cart and saved items
- ⏰ Long delivery times and order delays
- 🔌 Buggy and unresponsive app performance

**Reported bugs**

- App crashes when trying to return items
- Inability to link rewards account
- Saved items disappearing from cart
- Shipping and delivery information not accurate

**Requested features**

- Add AR view in room feature
- Improve product reviews and ratings
- Allow opting out of promotional emails
- Fix login and account management issues


### CB2

[App page](https://appshunter.io/ios/app/cb2/id6458787569)

Discover and shop for modern furniture and home decor with a focus on quality materials and timeless design. Explore exclusive collections, visualize items in your space using AR, and manage gift registries.

**Highlights:** Streamlined shopping for modern furniture, Exclusive product collections, Augmented Reality (AR) tool to see furniture in your space, Create and manage gift registries, In-store item availability and care information, Store locator and directions

**In-app purchases:** none

**What reviewers like**

- 💎 Modern, affordable, and timeless design aesthetic
- 👍 Better than website experience for browsing
- 💡 Augmented reality feature for visualizing furniture
- 🛍️ Convenient mobile shopping experience
- ✨ High-quality, cohesive product selection

**What reviewers complain about**

- 🐛 AR 'View in my room' feature displays furniture in black space
- 🐛 Curbside pickup check-in functionality broken
- 🐛 Reviews section shows blank white space
- 🐛 Search functionality returns irrelevant results
- 🐛 Favorites and add-to-cart buttons frequently fail

**Reported bugs**

- AR feature shows furniture floating in black space instead of room view
- Curbside pickup check-in does not work
- Reviews section displays blank white space
- Search returns irrelevant products for basic keywords
- Add to cart and favorites buttons malfunction intermittently

**Requested features**

- Ability to delete saved lists and clear clutter
- iPad optimization for better display scaling
- Background music/audio app compatibility
- Improved autofill for login from website


## Frequently asked questions

### Is West Elm free?

West Elm is free to download, with no in-app purchases.

### Is CB2 free?

CB2 is free to download, with no in-app purchases.

### Which has better reviews, West Elm or CB2?

CB2 is rated higher. West Elm averages 4.8 out of 5 from 5.2K ratings, while CB2 averages 4.9 from 844 ratings.

### Do West Elm or CB2 have ads?

CB2 shows ads; West Elm does not.

### Which is updated more often, West Elm or CB2?

West Elm ships an update every 3 weeks, and CB2 every 3 weeks. Most recently, West Elm was updated on September 20, 2026 and CB2 on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*