# West Elm vs OluKai

West Elm and OluKai both sit at 4.8 stars, but that hides the real split: 76% of OluKai's written reviews are positive against 31% of West Elm's. West Elm's advantage is ratings volume (6K vs 1.1K). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for West Elm against 4.9 for OluKai. That said, the two scores are not equally well evidenced: West Elm has 6K ratings behind it against 1.1K, so its average is the more settled of the two. Written reviews are what separate them: 31% of West Elm's written reviews are positive against 76% of OluKai's.

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on November 11, 2026 and November 8, 2026 respectively.

## The numbers

| Metric | West Elm | OluKai |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (6K ratings)](https://appshunter.io/ios/app/west-elm/id867468341/reviews) | **[4.9 (1.1K ratings)](https://appshunter.io/ios/app/olukai/id6702029222/reviews)** |
| Number of ratings | **6K** | 1.1K |
| Positive reviews | 31.3% of reviews | **76.2% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Monetization | Free | Free |
| Size | 341 MB | 91 MB |
| Requires iOS | 17.0 | **16.4** |
| Devices | iPhone | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Williams-Sonoma, Inc.](https://appshunter.io/developer/387049654) | [Olukai](https://appshunter.io/developer/1440996821) |

## What reviewers say

### West Elm

[App page](https://appshunter.io/ios/app/west-elm/id867468341)

Discover modern furniture, home décor, and design inspiration. Create personalized registries, book design consultations, and shop curated looks for every room. Effortlessly design a home that reflects your unique style.

**Highlights:** Discover new arrivals and collections, Create and manage wedding registries, Book virtual or in-store design consultations, Shop curated looks by room, Receive personalized product recommendations, Shop kids furniture and decor

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Excellent customer service
- 🚀 Quality and style of products
- 💡 Free swatch samples
- 🤩 Unique and beautiful designs

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- 🔍 Poor search and navigation functionality
- 🛒 Issues with cart and saved items
- ⏰ Long delivery times and order delays
- 🔌 Buggy and unresponsive app performance

**Reported bugs**

- App crashes when trying to return items
- Inability to link rewards account
- Saved items disappearing from cart
- Shipping and delivery information not accurate

**Requested features**

- Add AR view in room feature
- Improve product reviews and ratings
- Allow opting out of promotional emails
- Fix login and account management issues


### OluKai

[App page](https://appshunter.io/ios/app/olukai/id6702029222)

Discover premium footwear inspired by Hawaiian culture. Be the first to know about new arrivals, exclusive deals, and special content. Enjoy app-exclusive offers, direct customer service chat, and easy order tracking for a seamless shopping experience.

**Highlights:** Exclusive product launch access, App-exclusive offers and deals, Direct customer service chat, Save favorite styles, Stress-free order tracking, Polished shopping experience

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Comfortable fit
- 🚀 Easy to use
- 💡 Helpful AI assistant
- 🔍 Wide variety of styles

**What reviewers complain about**

- 🐛 Inconsistent sizing
- 🔀 Frustrating website-to-app transition

**Reported bugs**

- App not loading on latest iOS version
- Saved items defaulting to incorrect size

**Requested features**

- Improved syncing between website and app
- Customizable sizing preferences


## Frequently asked questions

### Is West Elm free?

West Elm is free to download, with no in-app purchases.

### Is OluKai free?

OluKai is free to download, with no in-app purchases.

### Which has better reviews, West Elm or OluKai?

OluKai is rated higher. West Elm averages 4.8 out of 5 from 6K ratings, while OluKai averages 4.9 from 1.1K ratings.

### Do West Elm or OluKai have ads?

Neither West Elm nor OluKai shows ads.

### Which is updated more often, West Elm or OluKai?

West Elm ships an update every 3 weeks, and OluKai every 3 weeks. Most recently, West Elm was updated on November 11, 2026 and OluKai on November 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*