# West Elm vs Simplehuman V1

The clearest difference is rating: West Elm at 4.8 against Simplehuman V1's 4.5. West Elm also leads on ratings volume (6K vs 1.1K). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

West Elm holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: West Elm has 6K ratings behind it against 1.1K, so its average is the more settled of the two. Written reviews split almost evenly too, at 31% and 31% positive.

West Elm ships an update every 3 weeks, Simplehuman V1 every 5 weeks. Both last shipped on November 11, 2026.

## The numbers

| Metric | West Elm | Simplehuman V1 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (6K ratings)](https://appshunter.io/ios/app/west-elm/id867468341/reviews)** | [4.5 (1.1K ratings)](https://appshunter.io/ios/app/simplehuman-v1/id943280497/reviews) |
| Number of ratings | **6K** | 1.1K |
| Positive reviews | **31.3% of reviews** | 31.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 5 weeks |
| Monetization | Free | Free |
| Size | 341 MB | 100 MB |
| Requires iOS | 17.0 | **16.0** |
| Devices | iPhone | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Williams-Sonoma, Inc.](https://appshunter.io/developer/387049654) | [simplehuman](https://appshunter.io/developer/943280496) |

## What reviewers say

### West Elm

[App page](https://appshunter.io/ios/app/west-elm/id867468341)

Discover modern furniture, home décor, and design inspiration. Create personalized registries, book design consultations, and shop curated looks for every room. Effortlessly design a home that reflects your unique style.

**Highlights:** Discover new arrivals and collections, Create and manage wedding registries, Book virtual or in-store design consultations, Shop curated looks by room, Receive personalized product recommendations, Shop kids furniture and decor

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Excellent customer service
- 🚀 Quality and style of products
- 💡 Free swatch samples
- 🤩 Unique and beautiful designs

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- 🔍 Poor search and navigation functionality
- 🛒 Issues with cart and saved items
- ⏰ Long delivery times and order delays
- 🔌 Buggy and unresponsive app performance

**Reported bugs**

- App crashes when trying to return items
- Inability to link rewards account
- Saved items disappearing from cart
- Shipping and delivery information not accurate

**Requested features**

- Add AR view in room feature
- Improve product reviews and ratings
- Allow opting out of promotional emails
- Fix login and account management issues


### Simplehuman V1

[App page](https://appshunter.io/ios/app/simplehuman-v1/id943280497)

Browse a wide selection of home goods, including exclusive online items. Visualize products in your space with augmented reality before purchasing. Set up automatic refills for consumables and manage your deliveries with flexibility.

**Highlights:** Shop full product lineup, Augmented reality visualization, Auto-replenishment of refills, Flexible delivery management, Online-only exclusives

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick order placements
- 👍 Intuitive and easy to navigate
- 🛒 Augmented reality feature helpful for visualizing products
- 💳 Supports Apple Pay

**What reviewers complain about**

- 🐛 Buggy and crashes frequently
- 🔒 Requires phone number to use, no email-only option
- 🛒 No shopping cart, can't add multiple items
- 💳 Apple Pay not working for many users
- 🔍 Poor search and navigation, missing key features

**Reported bugs**

- Login/verification process not working
- Shipping address always marked as invalid
- App crashes when trying to remove items from cart
- Duplicate order notifications

**Requested features**

- Add shopping cart functionality
- Sync app and website orders/account
- Improve checkout process and payment options
- Provide email-only registration option


## Frequently asked questions

### Is West Elm free?

West Elm is free to download, with no in-app purchases.

### Is Simplehuman V1 free?

Simplehuman V1 is free to download, with no in-app purchases.

### Which has better reviews, West Elm or Simplehuman V1?

West Elm is rated higher. West Elm averages 4.8 out of 5 from 6K ratings, while Simplehuman V1 averages 4.5 from 1.1K ratings.

### Do West Elm or Simplehuman V1 have ads?

Neither West Elm nor Simplehuman V1 shows ads.

### Which is updated more often, West Elm or Simplehuman V1?

West Elm ships an update every 3 weeks, and Simplehuman V1 every 5 weeks. Most recently, West Elm was updated on November 11, 2026 and Simplehuman V1 on November 11, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*