# Help Lightning vs QStory Agent App

The clearest difference is rating: Help Lightning at 4.1 against QStory Agent App's 2.5. Help Lightning also leads on review sentiment (71% vs 52%) and update cadence (fortnightly vs every 2 months). QStory Agent App's advantage is iOS requirement (15.1 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Help Lightning holds the better App Store score, 4.1 against 2.5. That said, the two scores are not equally well evidenced: Help Lightning has 26 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 71% of Help Lightning's written reviews are positive against 52% of QStory Agent App's.

Help Lightning ships an update fortnightly, QStory Agent App every 2 months. The most recent releases landed on September 1, 2026 and September 17, 2026 respectively.

## The numbers

| Metric | Help Lightning | QStory Agent App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.1 (26 ratings)](https://appshunter.io/ios/app/help-lightning/id867775336/reviews)** | [2.5 (4 ratings)](https://appshunter.io/ios/app/qstory-agent-app/id1100651025/reviews) |
| Number of ratings | **26** | 4 |
| Positive reviews | **71.4% of reviews** | 52.2% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 2 months |
| Monetization | Free | Free |
| Size | 126 MB | 28 MB |
| Requires iOS | 18.0 | **15.1** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Help Lightning, Inc](https://appshunter.io/developer/867775339) | [QStory Limited](https://appshunter.io/developer/1100651024) |

## What reviewers say

### Help Lightning

[App page](https://appshunter.io/ios/app/help-lightning/id867775336)

This app merges real-time video streams from two locations, allowing for interactive remote assistance. Experts can collaborate visually to help solve problems as if they were physically present. It offers a practical application of augmented reality for instant, anywhere support.

**Highlights:** Merged reality video streams, Real-time interactive help, Remote expert collaboration, Visual problem solving, Instant anywhere support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### QStory Agent App

[App page](https://appshunter.io/ios/app/qstory-agent-app/id1100651025)

This app provides contact center agents with mobile access to their schedules and real-time management. It connects directly to intraday management software for efficient communication and schedule visibility.

**Highlights:** Real-time schedule access, Direct management team connection, Intraday management software interface, Mobile access for agents, Schedule visibility

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Help Lightning free?

Help Lightning is free to download, with no in-app purchases.

### Is QStory Agent App free?

QStory Agent App is free to download, with no in-app purchases.

### Which has better reviews, Help Lightning or QStory Agent App?

Help Lightning is rated higher. Help Lightning averages 4.1 out of 5 from 26 ratings, while QStory Agent App averages 2.5 from 4 ratings.

### Do Help Lightning or QStory Agent App have ads?

Neither Help Lightning nor QStory Agent App shows ads.

### Which is updated more often, Help Lightning or QStory Agent App?

Help Lightning ships an update fortnightly, and QStory Agent App every 2 months. Most recently, Help Lightning was updated on September 1, 2026 and QStory Agent App on September 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*