# mySSEMC vs Covington Connects

The clearest difference is rating: Covington Connects at 4.9 against mySSEMC's 2.8. mySSEMC's advantage is update cadence (every 2 months vs every 3 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Covington Connects holds the better App Store score, 4.9 against 2.8. Both are backed by a comparable volume of ratings — 41 and 23 respectively.

mySSEMC ships an update every 2 months, Covington Connects every 3 months. The most recent releases landed on July 18, 2026 and September 17, 2026 respectively.

## The numbers

| Metric | mySSEMC | Covington Connects |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.8 (41 ratings)](https://appshunter.io/ios/app/myssemc/id868935711/reviews) | **[4.9 (23 ratings)](https://appshunter.io/ios/app/covington-connects/id1398052844/reviews)** |
| Number of ratings | **41** | 23 |
| Positive reviews | 5.6% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 30 MB | 148 MB |
| Requires iOS | **17.0** | 17.6 |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 17+ | 12+ |
| Developer | [Snapping Shoals EMC](https://appshunter.io/developer/1358359142) | [City of Covington](https://appshunter.io/developer/1398052843) |

## What reviewers say

### mySSEMC

[App page](https://appshunter.io/ios/app/myssemc/id868935711)

Manage your Snapping Shoals EMC account on the go. View usage and billing details, make payments, and easily contact customer service. Find facility and payment dropbox locations with an integrated map.

**Highlights:** View account balance and due date, Manage recurring payments, View bill history with PDF versions, Analyze energy usage graphs, Contact customer service via email or phone, Submit predefined service issue messages, Locate facilities and payment dropboxes on a map

**In-app purchases:** none


### Covington Connects

[App page](https://appshunter.io/ios/app/covington-connects/id1398052844)

Easily report local issues like potholes, graffiti, or damaged signs to the city. Track the progress of your service requests and upload photos. Connect with your community and help improve your city.

**Highlights:** Submit service requests, Track city response, Upload photos of issues, View community reports, Report potholes, dumping, graffiti, and more

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is mySSEMC free?

mySSEMC is free to download, with no in-app purchases.

### Is Covington Connects free?

Covington Connects is free to download, with no in-app purchases.

### Which has better reviews, mySSEMC or Covington Connects?

Covington Connects is rated higher. mySSEMC averages 2.8 out of 5 from 41 ratings, while Covington Connects averages 4.9 from 23 ratings.

### Do mySSEMC or Covington Connects have ads?

Neither mySSEMC nor Covington Connects shows ads.

### Which is updated more often, mySSEMC or Covington Connects?

mySSEMC ships an update every 2 months, and Covington Connects every 3 months. Most recently, mySSEMC was updated on July 18, 2026 and Covington Connects on September 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*