# Flir One vs ASHI Helpdesk

Flir One and ASHI Helpdesk both sit at 4.6 stars, but that hides the real split: 100% of ASHI Helpdesk's written reviews are positive against 22% of Flir One's. ASHI Helpdesk also leads on in-app purchases (none vs 1) and iOS requirement (12.0 vs 18.0). Flir One's advantage is update cadence (every 5 weeks vs every 9 months) and ratings volume (7.6K vs 8). On price, rating, ads and device support there is nothing between them.

Both are free to download. Flir One sells 1 in-app purchase, starting at $29.99 per year. ASHI Helpdesk asks for nothing beyond the download.

On the App Store both sit at effectively the same score — 4.6 for Flir One against 4.5 for ASHI Helpdesk. That said, the two scores are not equally well evidenced: Flir One has 7.6K ratings behind it against 8, so its average is the more settled of the two. Written reviews are what separate them: 22% of Flir One's written reviews are positive against 100% of ASHI Helpdesk's.

Flir One ships an update every 5 weeks, ASHI Helpdesk every 9 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Flir One | ASHI Helpdesk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (7.6K ratings)](https://appshunter.io/ios/app/flir-one/id875842742/reviews)** | [4.5 (8 ratings)](https://appshunter.io/ios/app/ashi-helpdesk/id1494001799/reviews) |
| Number of ratings | **7.6K** | 8 |
| Positive reviews | 21.6% of reviews | **100.0% of reviews** |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 9 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 178 MB | 175 MB |
| Requires iOS | 18.0 | **12.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [FLIR Systems Aktiebolag](https://appshunter.io/developer/408612990) | [American Society of Home Inspectors, Inc](https://appshunter.io/developer/1156463142) |

## What reviewers say

### Flir One

[App page](https://appshunter.io/ios/app/flir-one/id875842742)

This app transforms your smartphone into a thermal imaging device when connected to a compatible camera. It helps identify hidden issues like water damage, electrical faults, and HVAC problems with advanced visual enhancements and measurement tools. Document and share your findings easily.

**Highlights:** Thermal camera view, Capture photos and videos, Temperature spot measurements, Color palette selection, Add text notes, Cloud upload and organization, Inspection guides

**Features:** Family Sharing, Vision Pro support

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Inspection Guides | $29.99 | per year |

**What reviewers like**

- 🚀 Great for finding animals
- 🚀 Excellent affordable option for home inspection
- 🚀 Valued piece of tech for animal rescue
- 🚀 Excellent piece of equipment
- 🚀 Simple but informative

**What reviewers complain about**

- 🐛 Image alignment issues
- 🐛 Scam - won't connect
- 🐛 Poor App/Image refresh
- 🐛 Waste of money
- 🐛 Poor UX, only real option

**Reported bugs**

- Constantly disconnecting
- App crashes
- Doesn't work with older devices after updates
- Slow refresh rate and high latency
- App requires full photo library access

**Requested features**

- Bring back swiping between thermal and regular images
- Allow locking temperature scale
- Add temperature range display
- Allow setting own emissivity value
- Allow selecting colors on manual temperature scale


### ASHI Helpdesk

[App page](https://appshunter.io/ios/app/ashi-helpdesk/id1494001799)

This app connects members of a professional society with industry experts for question submission. It also provides access to technical documentation relevant to the home inspection field.

**Highlights:** Submit questions to industry experts, Access technical documentation, Home inspection industry resources, Member support, Expert advice

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Flir One free?

Flir One is free to download, with in-app purchases available.

### Is ASHI Helpdesk free?

ASHI Helpdesk is free to download, with no in-app purchases.

### Which has better reviews, Flir One or ASHI Helpdesk?

Flir One is rated higher. Flir One averages 4.6 out of 5 from 7.6K ratings, while ASHI Helpdesk averages 4.5 from 8 ratings.

### Do Flir One or ASHI Helpdesk have ads?

Neither Flir One nor ASHI Helpdesk shows ads.

### Which is updated more often, Flir One or ASHI Helpdesk?

Flir One ships an update every 5 weeks, and ASHI Helpdesk every 9 months. Most recently, Flir One was updated on October 26, 2026 and ASHI Helpdesk on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*